Incident management best practices, guides, and product updates from Rootly
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4 best practices for breaking down silos and establishing a culture of shared responsibility toward reliability.
Rootly is on a mission to create a world where maintaining reliability is frictionless, delightful, and accessible to anyone. Making resolving and learning from incidents every organizations superpower.
From network problems to computer failures, a variety of incidents can disrupt operations for systems in outer space.
From chaos engineering to monitoring and beyond, SREs rely on several key types of tools to do their jobs.
Incident severity levels are a measurement of the impact an incident has on the business. Classifying the severity of an issue is critical to decide how quickly and efficiently problems get resolved.
Sometimes, as these 4 incidents highlight, major failure results from a mere typo or configuration oversight.
What are the differences between incident management and incident response? The answer varies widely depending on whom you ask.
Incidents and outages caused by animals highlight the importance of flexibility and out-of-the-box thinking when it comes to SRE.
Service Level Objectives (SLOs) are a key component of any successful Site Reliability Engineering initiative. The question is, what are SLOs; and how do you determine what your SLOs should be? Once you've done that, how should you use them?
Let's all face it, on call work isn't fun. But it can be better. Even if you have to work on call, it would be nice to have at least some of the work done for you, before you drag yourself out of bed at 3am to respond to an incident.
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