FullFibre | Zzoomm Network Status
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Nov 10, 2026 4:10 PM GMT · Investigating
We are aware of a service outage affecting customers in Rossendale and are sending engineers to investigate.
Alarm Light showing red on some models of Adtran ONTs
We are upgrading the software on customers' ONTs and our preparation work has caused the alarm light to glow red on some makes of ONT. This isn't a cause for concern and the red light will switch off when our upgrade work is complete.
Planned Works - Nationwide
We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means services are at risk of a service interruption in the early hours of 10, 11 & 12 November 2026 while we upgrade key equipment in your area.
When: 10, 11 & 12 November 2026
Time: Between 00:01 - 02:00
Expected downtime: At risk of a service interruption of up to 15 Minutes
What do I need to do?
Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.
Thanks for your patience while we make these improvements!
Planned Works - Cannock & Dodworth
We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a service interruption in the early hours of 30 November 2026 while we upgrade key equipment in your area.
When: 30 November 2026
Time: Between 00:01 - 06:00
Expected downtime: 15 Minutes
What do I need to do?
Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.
Thanks for your patience while we make these improvements!
Planned Works - Crewe, Winsford & Northwich
We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a service interruption in the early hours of 01 December 2026 while we upgrade key equipment in your area.
When: 01 December 2026
Time: Between 00:01 - 06:00
Expected downtime: 15 Minutes
What do I need to do?
Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.
Thanks for your patience while we make these improvements!
Planned Works - Congleton, Northallerton, Richmond, Wombourne, Sandbach & Penistone.
We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a service interruption in the early hours of 02 December 2026 while we upgrade key equipment in your area.
When: 02 December 2026
Time: Between 00:01 - 06:00
Expected downtime: 15 Minutes
What do I need to do?
Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.
Thanks for your patience while we make these improvements!
Planned Works - Chapeltown, Codsall, Easingwold, Great Ayton, South Elmsall, Sherburn, Stokesley, Middlewich & Tadcaster
We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a service interruption in the early hours of 03 December 2026 while we upgrade key equipment in your area.
When: 03 December 2026
Time: Between 00:01 - 06:00
Expected downtime: 15 Minutes
What do I need to do?
Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.
Thanks for your patience while we make these improvements!