Incident History

History

June 8 10:38 AM EDT
Database technical difficulties
Resolved

This has been resolved.
June 8 11:11 AM EDT
Monitoring

We have implemented a fix and are monitoring
June 8 11:06 AM EDT
Identified

We are currently working to restore services
June 8 10:40 AM EDT
May 25 4:27 PM EDT
CI jobs pending excessively
Resolved

This issue is resolved
June 8 10:45 AM EDT
Investigating

We are currently investigating this issue.
May 25 4:29 PM EDT
April 13 3:11 PM EDT
Preview environment links are not working
Identified

We are being aggressively scraped by hackers looking for vulnerable exchange servers on our customers' domains.
April 13 3:17 PM EDT
February 24 11:27 AM EST
Timeout issue for customers
Resolved

This issue was resolved.
February 24 1:58 PM EST
Investigating

We are currently investigating this issue!
February 24 11:29 AM EST
February 15 9:58 PM EST
Database performance degraded
Resolved

The issue is resolved
February 15 10:10 PM EST
Investigating

We are currently investigating this issue
February 15 10:02 PM EST
February 15 12:05 PM EST
Degraded API performance
Resolved

This issue is resolved.
February 15 12:22 PM EST
Investigating

We are currently investigating the issue
February 15 12:07 PM EST
February 12 4:04 PM EST
API servers temporarily down
Resolved

API servers temporarily down from 3:39 PM EST to 3:55 PM EST.

This issue has been resolved.
February 12 4:07 PM EST
January 19 2:08 PM EST
Degraded performance, delays with jobs and notifications
Resolved

This issue has been resolved
January 19 3:00 PM EST
September 15, 2021 6:00 AM EDT
Database performance degraded
Resolved

PostgreSQL performance degraded and needed to be restarted. This event has been resolved.
September 15, 2021 3:48 PM EDT
August 18, 2021 3:24 PM EDT
Intermittent issues on one of our Canadian servers
Resolved

The snapshots on one of our Canadian servers were corrupted and needed to be wiped.
August 18, 2021 3:36 PM EDT
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