Prolific Status Page | Status

Updates

• Nov 14, 2024 4:55 PM UTC

  We're pleased to announce that the issue impacting some participants from being able to reserve or create submissions has been successfully resolved as of 16:50pm. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.

  Resolved
• Nov 14, 2024 4:04 PM UTC (50 minutes earlier)

  We are currently still actively addressing the incident affecting participants from being able to reserve or create submissions. Our team is committed to resolving the issue as soon as possible and are still investigating the issue. Further update expected by 17:00pm.

  Investigating
• Nov 14, 2024 3:19 PM UTC (45 minutes earlier)

  We are actively addressing the incident affecting some participants from being able to reserve or create submissions. Our team is committed to resolving the issue promptly. Ongoing updates will be provided as we work towards a solution, with the next update expected by 15:45pm. Our next steps include deploying a fix to the application to resolve the problem.

  Investigating
• Nov 14, 2024 2:44 PM UTC (34 minutes earlier)

  We are currently aware of and investigating an issue that is affecting some participants from being able to reserve or create submissions. Our team has identified the root cause and are actively working to resolve the issue. We will keep you updated with our progress the next update anticipated at 3:15pm.

  Investigating