Prolific Status Page | Status

Updates

• Apr 24, 2024 2:37 PM UTC

  We're pleased to announce the issues we detected with slow performance on our platform has now been resolved. The affected services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.

  Resolved
• Apr 23, 2024 7:46 PM UTC (18 hours and 50 minutes earlier)

  We are currently investigating an issue that is affecting the performance of our Prolific platform. Our team is actively working on resolving this issue. As a participant you may experience delays with your submissions being approved or study updates not reflecting accurately. We appreciate your patiences while we focus on fixing this issue. To continue using our platform while we work on a fix you may find refreshing the page will help continue to load the data.

  Investigating
• Apr 12, 2024 2:20 PM UTC (1 week, 4 days, 5 hours, and 26 minutes earlier)

  We're pleased to announce that the issue impacting submissions has been successfully resolved as of April 12th 12:00 GMT. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.

  Resolved
• Apr 12, 2024 9:22 AM UTC (4 hours and 57 minutes earlier)

  As of 10:11 AM GMT we have seen a large number of submissions being processed as usual. Our team are actively monitoring the situation to maintain service stability before deeming this incident as resolved.

  Monitoring
• Apr 12, 2024 8:38 AM UTC (44 minutes earlier)

  We are currently investigating a potential issue that is affecting submissions being approved. Our team is actively working to identify the root cause. We will keep you updated with our progress the next update anticipated at 10:15 AM GMT

  Investigating