FullFibre | Zzoomm Network Status

Our engineers have replaced the damaged fibre cable, and customers' connectivity should now be restored.

If you're still experiencing connectivity issues, please ensure all your equipment is powered on and try restarting your devices.

Thank you for your patience.

New cable installed and terminated. Services restored.

Full Fibre engineers have repaired the damaged cable

We're carrying out emergency maintenance on our network. This means Customers in Ivybridge, Oundle, Goldthorpe and Lutterworth will experience service interruption on 14 October 2026 whilst we work to resolve a fault within our network.

When: 14 October 2026
Time: Between 00:30 - 02:00
Expected downtime: 15 Minutes

What do I need to do?

Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.

Thanks for your patience while we make these improvements!

We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a service interruption in the early hours of 13 October 2026 while we upgrade key equipment in your area.

When: 13 October 2026
Time: Between 00:05 - 06:00
Expected downtime: 30 Mins

What do I need to do?

Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.
Thanks for your patience while we make these improvements!

Service has remained stable, we're continuing to monitor.

Service has remained stable, we're continuing to monitor.

We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a service interruption in the early hours of 8 October 2026 while we upgrade key equipment in your area.

When: 8 October 2026
Time: Between 00:05 - 06:00
Expected downtime: 2 Hours

What do I need to do?

Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.
Thanks for your patience while we make these improvements!

Engineers have now replaced the missing cable and services have been restored.

We're carrying out emergency maintenance on our network. This means Customers in Bamford will experience service interruption on 2 October 2026 whilst we work to resolve a fault within our network.

When: 2 October 2026
Time: Between 00:01 - 01:00
Expected downtime: 15 Minutes

What do I need to do?

Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.

Thanks for your patience while we make these improvements!

Faulty unit has been replaced and reconfigured, all service have now been restored.

We're carrying out emergency maintenance on our network.
This means Customers in Evesham will experience service interruption on 23 September 2026 whilst we work to resolve a fault within our network.

When: 23 September 2026
Time: Between 02:00 - 04:00
Expected downtime: 1h

What do I need to do?

Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.
Thanks for your patience while we make these improvements!

The service has now been fully restored.

We're carrying out essential maintenance on our network to keep your broadband running smoothly. This means a service interruption in the early hours of 22 September 2026 while we upgrade key equipment in your area.

When: 22 September 2026
Time: Between 01:00 - 06:00
Expected downtime: Up to 5 Hours

What do I need to do?

Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub. Thanks for your patience while we make these improvements!

The Zzoomm Team

We will be installing a fibre route diversion in Church Fenton that will to temporarily replace a section of cable as the council are performing bridge repairs in that area, which is currently used by our fibre.

When: 09-09-2026
Time: Between 23:00 - 06:00
Expected downtime: Estimated 5 hours but could be up to 7 hours.

What do I need to do?
• Please do not switch off your equipment during this time.
• If you have trouble getting back online after 06:00, simply restart your Hub.

Due to works on the railway we need to divert some of our fibres. During this maintenance window all customers in Church Fenton, Barkston Ash & Saxton will have no service while this work is undertaken.

We're carrying out emergency maintenance on our network. This means Customers in Bamford will experience service interruption on 3 September 2026 whilst we work to resolve a fault within our network.

When: 3 September 2026
Time: Between 23:00 - 06:00
Expected downtime: Up to 7 Hours

What do I need to do?

Please do not switch off your equipment during this time.
If you have trouble getting back online after 06:00, simply restart your Hub.

Thanks for your patience while we make these improvements!

We're carrying out emergency maintenance on our network. This means some customers may experience service interruption of up 5 minutes on 25 August 2026 whilst we work to resolve a fault within our network.

When: 20-08-2026
Time: Between 00:05 - 06:00
Expected downtime: Up to 1 hour