FullFibre | Zzoomm Network Status

Updates

• Sep 23, 2026 12:30 AM BST

  The service has now been fully restored.

  Resolved
• Sep 23, 2026 12:17 AM BST (12 minutes earlier)

  Our engineers have completed the fibre splicing work, and the service has now been fully restored. Thank you for your patience while we worked to resolve the issue.

  Monitoring
• Sep 22, 2026 8:56 PM BST (3 hours and 21 minutes earlier)

  Our engineers are on site, and the damaged fibre cable has now been replaced. Splicing work is currently underway. We do not have a confirmed restoration time at this stage, but we’ll keep this page updated as work progresses.

  Identified
• Sep 22, 2026 4:18 PM BST (4 hours and 37 minutes earlier)

  Our engineers are on site working to replace the damaged fibre cable. Unfortunately, at this stage, we don’t have a confirmed restoration time.We’ll keep this page updated as work progresses.

  Identified
• Sep 22, 2026 2:06 PM BST (2 hours and 12 minutes earlier)

  Our engineers are on site and have identified the issue. They are currently working to resolve it.
  Unfortunately, we do not have an estimated restoration time at this stage, but we will provide further updates as soon as we have more information.

  Identified
• Sep 22, 2026 12:42 PM BST (1 hour and 24 minutes earlier)

  Engineers are on site investigating the issue affecting customers in Alfreton and working to establish the cause.

  Investigating
• Sep 22, 2026 11:41 AM BST (1 hour and 47 seconds earlier)

  We're aware that some customers in South Alfreton have experienced service disruption, and we're sorry for any inconvenience caused.

  Investigating