2:44 PM - 4:55 PM UTC (2h 11min duration)
Some participants unable to reserve or create submissions
We're pleased to announce that the issue impacting some participants from being able to reserve or create submissions has been successfully resolved as of 16:50pm. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.
5:27 PM - 5:47 PM UTC (20min duration)
Site down for participant and researcher cannot topup money
We're pleased to announce that the issue impacting Prolific App has been successfully resolved as of 17:32. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.
5:38 PM - 5:59 PM UTC (21min duration)
Prolific platform is not loading
We're pleased to announce that the issue has been successfully resolved as of 17:54 on 04/11/2024. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.
12:53 PM - 1:01 PM UTC (8min duration)
Prolific platform is currently down
We're pleased to announce that the issue impacting the Prolific platform has been successfully resolved as of 13:59 GMT 15th October. We sincerely apologise for any inconvenience this may have caused.
6:30 AM - 8:00 AM UTC (1h 30min duration)
We're pleased to report that, after carefully observing our systems, no issues have been detected with the performance of our platform. Following a successful maintenance window, we have returned to normal service operations, and the conducted maintenance is now officially closed.
No incidents reported