Prolific Status Page | Status

Prolific Status Page | Status

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Jul 14, 2025 9:20 AM UTC Resolved after 30m

Login to app isn't working

Impacted:
Account Access & Sign-In

Updates

  • Jul 14, 2025 9:50 AM UTC

    We're pleased to announce that the issue impacting logging into the platform has been successfully resolved as of 10:24 on Monday 14th July. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused. If your submission has been affected, we'll identify any timed-out submissions on our side and credit them directly.

    Resolved
  • Jul 14, 2025 9:26 AM UTC (24 minutes earlier)

    We're pleased to announce that the issue impacting [Specify affected systems or services] has been successfully resolved as of [Insert Date and Time in UTC time zone]. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.

    Resolved
  • Jul 14, 2025 9:20 AM UTC (5 minutes earlier)

    We are currently investigating an issue that is affecting logging into the platform. Our team is actively working to identify the root cause. We expect this investigation to take approximately 15 minutes to gather necessary information. We will keep you updated with our progress the next update anticipated at 10:35 BST.

    Investigating