Prolific Status Page | Status

Prolific Status Page | Status

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Feb 7, 2024 10:49 AM UTC Resolved after 27m

Mobile app participants will experience study page issues

Impacted:
Participant Account

Updates

  • Feb 7, 2024 11:16 AM UTC

    We're pleased to announce that the issue impacting participants visiting the study page on mobile devices has been successfully resolved as of 11:08 GMT on 7th February. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.

    Resolved
  • Feb 7, 2024 10:49 AM UTC (27 minutes earlier)

    We've identified the root cause of the issue affecting participants visiting the study page on their mobile as of 7th February 2024 at 10:27 GMT. Participants may have experienced a blank page return with no available studies. Our team are actively working on the issue.

    Identified