10:49 AM - 11:16 AM UTC (27min duration)
Mobile app participants will experience study page issues
We're pleased to announce that the issue impacting participants visiting the study page on mobile devices has been successfully resolved as of 11:08 GMT on 7th February. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.
6:11 PM - 8:14 PM UTC (2h 3min duration)
Participant Balance Inconsistencies
We're pleased to announce that the issue impacting temporary discrepancies in their balances has been successfully resolved as of 20:10pm. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.
7:30 AM - 9:00 AM UTC (1h 30min duration)
We're pleased to report that, after carefully observing our systems, no issues have been detected with the performance of our platform. Following a successful maintenance window, we have returned to normal service operations, and the conducted maintenance is now officially closed.
12:48 PM - 1:26 PM UTC (38min duration)
Participant balance not updating
We're pleased to announce that the issue impacting participant balances has been successfully resolved as of 13:26GMT. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.
No incidents reported