Prolific Status Page | Status

Prolific Status Page | Status

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Aug 19, 2024 10:55 AM UTC Resolved after 12m

Participants receiving 500 error message when accessing studies page.

Updates

  • Aug 19, 2024 11:07 AM UTC

    We're pleased to announce that the issue impacting Participant account accessing the studies page has been successfully resolved as of 12:04pm. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.

    Resolved
  • Aug 19, 2024 10:55 AM UTC (12 minutes earlier)

    We are currently investigating an issue that is affecting Participant account accessing the studies page. Our team is actively working to identify the root cause. We have identified the root cause and are in the process of implementing the required fix. We will keep you updated with our progress the next update anticipated at 12:30pm

    Identified