Prolific Status Page | Status
May 18, 2024 9:22 AM UTC
Resolved after 2d
New participants unable to access first study
Updates
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May 20, 2024 8:30 AM UTC
We're pleased to announce that the issue impacting new participants being able to take their first study has been successfully resolved. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.
Resolved -
May 18, 2024 11:58 AM UTC (1 day, 20 hours, and 32 minutes earlier)
As of 18th May at 12:50, we have confirmed the stability of our services. Our team is actively monitoring the situation to maintain service stability.
Monitoring -
May 18, 2024 9:22 AM UTC (2 hours and 35 minutes earlier)
We are currently investigating an issue that is affecting new participants being unable to take their first study. Our team is actively working to identify the root cause.
Investigating