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Jul 26, 2024 11:41 AM UTC Resolved after 27m

Participants receiving 500 error accessing submissions page

Impacted:
Participant Account

Updates

  • Jul 26, 2024 12:08 PM UTC

    We're pleased to announce that the issue impacting Participants being able to access their submissions page and complete active submissions has been successfully resolved as of 26/07/24 - 13:05. The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.

    Resolved
  • Jul 26, 2024 11:41 AM UTC (27 minutes earlier)

    We are currently investigating an issue that is affecting Participant Accounts from accessing their submissions page. Our team is actively working to identify the root cause. We will keep you updated with our progress the next update anticipated at 13:15 BST.

    Investigating