Prolific Status Page | Status

Prolific Status Page | Status

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Apr 18, 2024 2:27 PM UTC Resolved after 1h 16m

Some users are unable to login to the Prolific platform.

Updates

  • Apr 18, 2024 3:43 PM UTC

    We're pleased to announce that the issue impacting Authentication Service has been successfully resolved as of 18/04/25 at 4:26pm . The affected systems and services are now operational, functioning as expected. We sincerely apologise for any inconvenience this may have caused.

    Resolved
  • Apr 18, 2024 3:04 PM UTC (39 minutes earlier)

    We've identified the root cause of the issue affecting some users being able to login as of 15:48 GMT. Users may have experienced an error when attempting to login. Our team are actively working on the issue.

    Identified
  • Apr 18, 2024 2:27 PM UTC (36 minutes earlier)

    We are currently investigating an issue that is affecting some users from logging into the Prolific Platform. Our team are actively working to identify the root cause. We will keep you updated with our progress the next update anticipated at 16:15 GMT 18th April.

    Investigating