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July 27, 2023

Assign Multiple Users to the Same Incident Role

Assign Multiple Users to the Same Incident Role

๐Ÿ‘ฅ Assign Multiple Users to the Same Incident Role

By popular request, weโ€™ve shipped an update to allow you to assign multiple users to the same incident role!

As always, this setting is highly customizable so you can choose which roles allow for multiple users. For example, you may want to be able to have multiple data analysts indicated during an incident, but only allow for one incident commander.

You can configure this under Configuration > Incident Roles. When you add a new role or edit an existing one, youโ€™ll see an option to โ€œAllow Multiple Users To Be Assigned This Roleโ€. With this enabled, you can easily assign users to roles right in Slack.

Hereโ€™s a quick demo:


๐ŸŒ New & Improved

๐Ÿ†• Rootly status page subscription options are now configurable
๐Ÿ†• Added ability to define multiple HTTP status codes as success condition for HTTP Client workflow task
๐Ÿ’… Improved user experience by opening linked Slack channels directly in Slack, instead of opening in browser and then redirecting to Slack
๐Ÿ’… Backfill incidents are now supported in workflows
๐Ÿ› Fixed inability to clear previously set Severity field in Create Incident workflow task
๐Ÿ› Corrected In Triage At field to be an optional field on the Timestamps dialog on web UI

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