AI for on-call and incident response.

On-call and incident response that’s crafted to bring AI and modern teams together to prevent and resolve incidents faster.

The Rootly on-call calendar for July, with colour-coded rotations across the week
AI SRE

Automated root cause analysis, complete with suggested fixes.

Rapid troubleshooting and suggested fixes that help you diagnose and remediate issues—before you’re fully awake. Explore AI SRE

Investigate →All the relevant context surfaced based on alerts, code changes, and past incidents analyzed.

Find root cause →Quickly identified probable root causes with confidence scores you can trust.

Suggestions →Suggested fixes and next steps, with complete visibility into how and why every decision is made.

Rootly MCP server →Plugged into your IDE, so you can resolve incidents in seconds—right where you work.

An AI analysis panel listing the alerts, recent deploys and past incidents gathered for an open incident
A ranked list of probable root causes, each with a confidence score and supporting evidence
Suggested remediation steps with the reasoning behind each one shown alongside it
The Rootly MCP server answering an incident question inside a code editor
Rootly AI enables us to get to resolutions faster and maintain our 99.99% availability. It helps—a lot.
Paul Van Liew, Director of Platform Engineering
Paul Van Liew
On-Call

On-call that puts you first—designed for everyday life.

AI-powered on-call that’s built for simplifying paging, scheduling, requesting coverage, and more—so you can stay focused on fixing. Explore On-Call

Schedules →Designed for the way human responders actually work—with ease and efficiency in mind.

Alerting →Get all your alerts and context in one place.

Mobile →Every detail thoughtfully crafted—from the data at your fingertips to the ringtone that wakes you.

99.99% →Your incidents won’t wait—our redundant infra makes sure your pages don’t either.

A weekly on-call calendar with colour-coded rotations and a Slack message offering to take a coverage request
An alert timeline gathering pages, acknowledgements and escalations for one service
The Rootly mobile app showing an incoming page with the responder’s current shift and alert history
A reliability dashboard reporting 99.99% paging uptime across regions
We cut our resolution times in half and reduced repeat incidents. Rootly has been our best investment in terms of ROI.
Geoff Powell, Sr. Technical Manager, SRE
Geoff Powell
Incident Response

Fix issues faster, consistently—with fewer people and less effort.

Incident management with built-in AI to automate your workflows for faster resolutions—directly in Slack or Teams. Explore Incident Response

Slack, Google Chat & Teams →All the context, all your tools, all the collaboration—where you’re already working.

Natively AI →Real-time scribe, summaries, and proactive suggestions—all built in. Just ask @Rootly.

Workflows →Automate incident workflows in seconds—best practice templates or tailored to your needs.

Communications →Instantly update the right people, across every channel, from a single place.

An incident channel in Slack where the Rootly app posts the incident with Update, Action Items, Assign Roles and Escalate actions, then surfaces a related open incident with its status, suspected cause and next steps
The Rootly assistant summarising an incident channel and proposing the next step
A workflow builder chaining triggers and actions for an incident response runbook
One update being sent to a status page, a Slack channel and email subscribers at once
Rootly intelligently collects and compiles data, making it simple for us to get an overview of system health and past incidents.
Matt Iselin, Engineering Manager, SRE
Matt Iselin
Retrospectives

Automate your post-incident process and save yourself hours.

Real-time collaboration and AI to help you close the loop faster, continuously improve, and prevent repeat incidents. Explore Retrospectives

Smart templates with AI blocks →Structure your retro doc once with AI templates—enjoy all the context without all the copy-pasting.

Collaboration →AI generates structured docs in seconds, you refine it collaboratively, and export it when ready.

Track action items →Bi-directionally sync tasks with Jira and other tools to ensure you close the loop.

Consistent process →Define a consistent and accountable post-incident process.

A retrospective template being assembled from AI blocks — summary, impact, root cause, curated timeline and more — each drafting one section
A retrospective document being edited by several people with inline comments
Retrospective action items listed with owners and their linked Jira tickets
A retrospective template with required sections and review steps laid out in order
Rootly has made way for a shift in our culture. We’re now actively making room for prevention—that’s the real benefit.
Colin FitzGerald, Problem & Incident Manager
Colin FitzGerald
Status Page

Keep your customers informed.

Reduce inbound customer support and build confidence in your business with beautiful, automated status pages. Explore Status Page

A customer-facing Rootly status page on a desktop display, reporting all systems operational with 90 days of per-service history

The Rootly Philosophy

Built for modern incident management and codified from millions of real-world incidents, Rootly is designed for teams that can’t afford downtime yet simple enough for anyone to use.

  • Opinionated defaults

    Responders are guided by proven best practices—simple, intuitive, and carefully crafted.

  • Purpose-built

    Designed to prevent and resolve incidents faster. We only ship what serves that mission.

  • Rooted in reliability

    We obsess over the boring work so you can count on us when you’re down.

  • Scales as you do

    Built to grow with you—simple at any size. Loved by fast-growing startups and the Fortune 500.

  • Extensible by design

    Connect all your existing tools—Slack, Jira, Zoom—and extend further with our Terraform provider, API, or MCP server.

    Explore all integrations
    A grid of integration logos including Slack, Jira, Datadog, GitHub, PagerDuty and Zoom

You and your teams deserve modern incident management.