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Borrowed gravity: words worth changing

Some words borrow a gravity they haven't earned, others shrink the job to its smallest piece. On "firefighting," "war room," "postmortem," and "AI SRE".

Adam Frank and Sebastian Vietz

Adam Frank and Sebastian Vietz

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Borrowed gravity: words worth changing

Best Incident Management & Response Software: 15 Top Platforms (2026)

Best Incident Management & Response Software: 15 Top Platforms (2026)

Andre Yang

Andre Yang

July 8, 2026

article

We pay engineers to cut our infra bill

We pay engineers to cut our infra bill

Quentin Rousseau

Quentin Rousseau

June 30, 2026

engineering

Your service catalog belongs in your incident response.

Your service catalog belongs in your incident response.

Kayla Thomson

Kayla Thomson

June 25, 2026

product

Every incident is an invitation: Behind the mind of a reliability expert.

Every incident is an invitation: Behind the mind of a reliability expert.

Adam Frank

June 19, 2026

people

Our AI has never gotten an incident timeline wrong.

Our AI has never gotten an incident timeline wrong.

Adam Frank

June 18, 2026

ai

Why we got rid of our small-PR rule

Why we got rid of our small-PR rule

Quentin Rousseau

Quentin Rousseau

May 20, 2026

engineering

How to leave PagerDuty without missing a page.

How to leave PagerDuty without missing a page.

Purvai Nanda

Purvai Nanda

May 14, 2026

product

What broke when engineering went fully agent-based

What broke when engineering went fully agent-based

Rigel St. Pierre

May 13, 2026

engineering

AI changed the QA job, the skepticism stayed.

AI changed the QA job, the skepticism stayed.

Katsiaryna Rabtsava

May 7, 2026

engineering

Stop trying to review AI's code faster: bet on rollback instead

Stop trying to review AI's code faster: bet on rollback instead

Quentin Rousseau

Quentin Rousseau

May 5, 2026

engineering

Replay, don't rebuild: adding week-long deferrals to a pipeline that handles millions of alerts

Replay, don't rebuild: adding week-long deferrals to a pipeline that handles millions of alerts

Harneet Singh

April 30, 2026

engineering

Congratulations to Giang Tran, Waterloo's 2025 Co-op Student of the Year

Congratulations to Giang Tran, Waterloo's 2025 Co-op Student of the Year

Adam Frank

April 23, 2026

people

A council, a sword, and a fleet of agents: how I ship code now

A council, a sword, and a fleet of agents: how I ship code now

Iain MacKenzie

April 22, 2026

engineering

5 ways to use the Rootly MCP

5 ways to use the Rootly MCP

Spencer Cheng

Spencer Cheng

April 20, 2026

product

Turning your incident data into a knowledge graph

Turning your incident data into a knowledge graph

Sylvain Kalache

Sylvain Kalache

April 10, 2026

product

Rootly MCP goes GA: up to 95% less tokens

Rootly MCP goes GA: up to 95% less tokens

Sylvain Kalache

Sylvain Kalache

April 2, 2026

product

The Claude Code leak: which signals could've caught it?

The Claude Code leak: which signals could've caught it?

Spencer Cheng

Spencer Cheng

April 1, 2026

article

Introducing Rootly Academy: Hands-on incident response training

Introducing Rootly Academy: Hands-on incident response training

Sylvain Kalache

Sylvain Kalache

March 23, 2026

product

Moving from Opsgenie to Rootly: what a good migration looks like.

Moving from Opsgenie to Rootly: what a good migration looks like.

Alexandra Chaplin

Alexandra Chaplin

March 17, 2026

product

PagerDuty Alternatives Ranked: Best Incident Management Tools for 2026

PagerDuty Alternatives Ranked: Best Incident Management Tools for 2026

Alexandra Chaplin

Alexandra Chaplin

March 12, 2026

article

Best Incident.io Alternatives for Modern Incident Management Teams in 2026

Best Incident.io Alternatives for Modern Incident Management Teams in 2026

Andre Yang

Andre Yang

March 1, 2026

article

Best On-Call Management Software in 2026: In-Depth Comparison of the Top 7 Platforms

Best On-Call Management Software in 2026: In-Depth Comparison of the Top 7 Platforms

Alexandra Chaplin

Alexandra Chaplin

February 27, 2026

article

Opsgenie migration to Rootly: Complete step-by-step guide for a smooth transition (2026)

Opsgenie migration to Rootly: Complete step-by-step guide for a smooth transition (2026)

Alexandra Chaplin

Alexandra Chaplin

February 26, 2026

article

AI-Driven Incident Response for SREs: Best Practices, Use Cases, Risks, and MTTR Reduction

AI-Driven Incident Response for SREs: Best Practices, Use Cases, Risks, and MTTR Reduction

Purvai Nanda

Purvai Nanda

February 25, 2026

article

The Unofficial KubeCon EU '26 SRE Track

The Unofficial KubeCon EU '26 SRE Track

Jorge Lainfiesta

Jorge Lainfiesta

February 25, 2026

article

Re-thinking candidate take-homes in the AI Era: transcripts over code

Re-thinking candidate take-homes in the AI Era: transcripts over code

Quentin Rousseau

Quentin Rousseau

February 24, 2026

engineering

Best Opsgenie Alternatives for Incident Management in 2026

Best Opsgenie Alternatives for Incident Management in 2026

JP Cheung

JP Cheung

February 24, 2026

article

How we used CRDTs to build Real-Time Collaborative Retrospectives

How we used CRDTs to build Real-Time Collaborative Retrospectives

Michael Han

Michael Han

February 20, 2026

engineering

Claude Sonnet 4.6: Benchmark Results and Lessons for AI SRE

Claude Sonnet 4.6: Benchmark Results and Lessons for AI SRE

Sylvain Kalache

Sylvain Kalache

February 18, 2026

ai

How to Choose the Best On-Call Management Software for Your Engineering Team

How to Choose the Best On-Call Management Software for Your Engineering Team

JP Cheung

JP Cheung

February 14, 2026

article

What a good on-call migration looks like

What a good on-call migration looks like

Andre Yang

Andre Yang

February 12, 2026

product

Your on-call team Is burning out: here's how to see it coming

Your on-call team Is burning out: here's how to see it coming

Sylvain Kalache

Sylvain Kalache

February 11, 2026

product

Startups, Pay What You Can

Startups, Pay What You Can

JJ Tang

JJ Tang

February 10, 2026

article

Behind the mind of a future thinking reliability expert

Behind the mind of a future thinking reliability expert

Purvai Nanda

Purvai Nanda

February 6, 2026

people

Enterprise Incident Management Solutions: 5 Proven Tools

Enterprise Incident Management Solutions: 5 Proven Tools

Andre King

Andre King

January 31, 2026

article

Alerting as Code: How Mistral AI Uses Terraform as the Source of Truth

Alerting as Code: How Mistral AI Uses Terraform as the Source of Truth

Jorge Lainfiesta

Jorge Lainfiesta

January 29, 2026

engineering

Mean Time Between Failures (MTBF): What It Is, How to Calculate It, and Why It Matters

Mean Time Between Failures (MTBF): What It Is, How to Calculate It, and Why It Matters

Alexandra Chaplin

Alexandra Chaplin

January 23, 2026

Spotlight: meet Giang Tran, our first design intern

Spotlight: meet Giang Tran, our first design intern

Adam Frank

January 22, 2026

people

The Complete Guide to AI SRE: Transforming Site Reliability Engineering

The Complete Guide to AI SRE: Transforming Site Reliability Engineering

Adam Frank

January 21, 2026

The Sustainable Ops Culture: Wellness, Learning, and Resilience

The Sustainable Ops Culture: Wellness, Learning, and Resilience

Chris Inch

Chris Inch

January 21, 2026

Best On-Call Software Compared: What Engineering Teams Actually Use in 2026

Best On-Call Software Compared: What Engineering Teams Actually Use in 2026

Purvai Nanda

Purvai Nanda

January 20, 2026

article

On-Call Policy & Wellbeing: Sleep, Time-Off, and the Human Side of Support

On-Call Policy & Wellbeing: Sleep, Time-Off, and the Human Side of Support

Purvai Nanda

Purvai Nanda

January 19, 2026

article

Top 5 AI-Powered Incident Management Platforms for 2026: Smarter Tools for Faster Response

Top 5 AI-Powered Incident Management Platforms for 2026: Smarter Tools for Faster Response

Andre Yang

Andre Yang

January 16, 2026

article

Rootly is leading reliability on two fronts

Rootly is leading reliability on two fronts

Adam Frank

January 14, 2026

What Is Downtime? Causes, Examples, and How to Reduce It

What Is Downtime? Causes, Examples, and How to Reduce It

Alexandra Chaplin

Alexandra Chaplin

January 13, 2026

Incident Response Maturity: Leveraging Tech Proactively

Incident Response Maturity: Leveraging Tech Proactively

Chris Inch

Chris Inch

January 5, 2026

From On-Call to Reliability: How to Turn Stress into System Improvement

From On-Call to Reliability: How to Turn Stress into System Improvement

Alexandra Chaplin

Alexandra Chaplin

January 4, 2026

Distributed and Global On-Call: Best Practices for 24/7 Teams

Distributed and Global On-Call: Best Practices for 24/7 Teams

Andre Yang

Andre Yang

January 2, 2026

The Hidden Costs of Immature Incident Management

The Hidden Costs of Immature Incident Management

Chris Inch

Chris Inch

December 3, 2025

Gemini 3 beaks OpenAI’s long-standing lead in SRE tasks.

Gemini 3 beaks OpenAI’s long-standing lead in SRE tasks.

Sylvain Kalache

Sylvain Kalache

November 24, 2025

ai