๐Ÿ’Œ Sharing Rootly with your Team

Hi ๐Ÿ‘‹ - welcome to our first Changelog where we will share exciting Rootly product updates on a regular basis. Stay up-to-date by subscribing to our newsletter below!

๐Ÿ’Œ Sharing Rootly with your Team

Whether you're a team of 20 or 20,000, we want to make it even easier to introduce / onboard your organization to Rootly based on a few guiding principles:

  • Reduce work needed to teach others of a new tool
  • Accelerate adoption via self-service
  • Customizable towards your organization

We are introducing a new Slack command /rootly tutorial that as the name states is a guided and interactive tutorial of Rootly.

  • Comprehensive - takes all users from account setup, creating incidents, and finding help
  • Accessible - command can be ran anywhere regardless if you have a Rootly account
  • Beautiful - thoughtfully designed to be delightful to use and interact with
  • Customizable - anywhere you want to provide additional context, we can link back to your internal docs on Confluence, Google Docs, etc.

In Action

Rootly Tutorial

๐ŸŒ New & Improved

  • ๐Ÿ†• This Changelog you are reading, thank you!
  • ๐Ÿ†• Support for additional incident milestones such as MTTA and MTTD.
  • ๐Ÿ†• Export incidents and metrics as CSV
  • ๐Ÿ†• Incident milestones (MTTA/D/M/R) and timeline in postmortems will reflect your local timezone
  • ๐Ÿ†• Supporting the ability to run Genius Workflows on a delay (e.g remind Slack channel to update postmortem 2 days incident is resolved)
  • ๐Ÿ’… We migrated our documentation to docs.rootly.io hosted by Archbee (YC S21) to make it easier to find what you need
  • ๐Ÿ’… You can decide what incident updates you want to broadcast to your global #incidents #war-room channels
  • ๐Ÿ’… Can multi-select incident conditions such as incident type, services, environments, etc.
  • ๐Ÿ› Fixed issue where the timer on Genius Workflows were slightly inaccurate
  • ๐Ÿ› Fixed issue where pinning Slack messages that contained a hyperlink didn't show up
  • ๐Ÿ› De-duplicate showing the same participant in incidents if the same user was assigned to multiple roles

Rootly helps you respond to incidents faster as a team and learn to prevent them in the future.