Retrospectives
A retrospective template with opinions
Seven sections that put contributing factors ahead of root cause, with AI doing the grunt work
Changelog
Workflows
Keep everyone current in a Slack Canvas.
Rootly workflows now create and update Slack Canvases, so anyone can follow an incident in the channel they already use.
Catalog
ServiceNow CMDB is now your Rootly catalog.
Import your ServiceNow CMDB into Rootly and keep it in sync, so you run incidents off one source of truth.
AI
Never lose the call transcript.
Scribe joins your incident call, transcribes live with speaker labels, and makes every call part of your incident record.
AI
Related Incidents detected automatically.
Rootly's agent posts the most relevant past incidents into your incident channel, before anyone thinks to go looking.
Mobile
The Rootly Agent is mobile.
The Rootly Agent is now in the mobile app: catch up on an incident, gather context, and act, without opening a laptop.
Action items
Custom fields on Action items.
Tag tasks and follow-ups with the same custom fields you use on incidents, then filter, report, and automate on them.
AI
Meeting Scribe speaks your language.
Meeting Scribe now detects the language spoken on your incident call and transcribes it automatically — no setup needed.
Catalog
Sync your catalog, and mute pages during Alert storms.
A new CLI syncs your catalog from GitHub, Backstage, and more. Plus: mobile alert muting and an Upwind integration.
AI
Rootly AI connects to your observability stack and beyond.
Connect your observability, code, infrastructure, feature flag, ticketing, and documentation tools. Read-only, no data stored.
Configuration
From sign up to incident-ready in minutes.
One command sets up your team, on-call, alerting, and status page, then pages your phone to prove it works.
On-call
The on-call widget, 24-hour time, and a new Alerts table.
Three new features for responders: 24-hour time, a live on-call widget in the sidebar, and a customizable Alerts table.
Retrospectives
Retrospective templates with customizable AI-blocks.
AI blocks turn incident data, Slack, and call transcripts into a quality first draft, with every prompt and source in view.
AI
Ask anything about an incident, right in the web app.
The Rootly Agent now lives in the web app: a chat panel on every incident that answers from live incident context.
Catalog
Build incident response around your live Cortex catalog.
Sync Cortex entities into Rootly so responders always work from the current state of your services, teams, and owners.
Mobile
Bring your Intune protection policies to Rootly mobile.
The Rootly mobile app now enforces Microsoft Intune app protection policies, with no full device enrollment required.
On-call
Pay calculator for global teams.
Calculate on-call pay for teams anywhere in the world, in one place.
Users & permissions
Rootly MCP supports OAuth 2.0.
Connect agents and tools with scoped, short-lived tokens, not API keys.
Incident response
SLA driven follow-up tasks.
Follow-ups that actually get done. Rootly now supports SLA policies for incident follow-up tasks. Admins can define when action items need to be assigned and when they need to be completed; scoped by severity, service, incident type, or custom fields, and Rootly handles the reminders automatically.
Configuration
Live mode on the Alerts view.
A new Live Mode toggle on the Alerts view streams incoming alerts in real time.
AI
The Rootly Claude and Cursor plugins.
Rootly now has official plugins for Claude Code and Cursor — so you can check on-call, investigate incidents, and generate retrospectives without leaving your editor.
On-call
Page only when it matters with Deferred Paging.
Deferred paging lets you hold low-urgency alerts outside business hours and surface them when your team is actually working.
On-call
Team-scoped heartbeats.
Heartbeats can now be owned and managed by individual teams, bringing them into full parity with the rest of Rootly's deep RBAC model.
Integrations
Keep Rootly in sync with Google Workspace.
Automatically provision users, sync groups, and assign roles from your Google Workspace directory—no manual upkeep required.
Catalog
Automatically sync incident fields from Catalog data.
Catalog custom fields now cascade automatically. Your catalog already knows that a product area owns certain services, that a region maps to specific clusters, that a customer tier corresponds to a set of accounts. That context lives in Rootly Catalogs—but until now, none of it carried over into inc
Integrations
AWS EventBridge x Rootly Integration
Route and automate incident workflows directly from your AWS event stream.
On-call
Build richer alert workflows with full resolution context.
Acknowledged by, resolved by, and alert timeline are now available as Liquid variables in alert-triggered workflow actions.
