Download  PNG

Light
Dark

Download  SVG

Light
Dark
Download all assets
Book a demo
D
burger menu iconburger menu icon_close
Product
Changelog
May 15, 2026
SLA driven follow-up tasks.

SLA driven follow-up tasks.

Solutions
How Poll Everywhere cut on-call tooling costs and made response faster with Rootly.
KnowBe4 turns Incident Response into a repeatable, predictable system with Rootly.
How Achievers productized reliability on Microsoft Teams with Rootly AI.
How Momentum minimizes the number of engineers on-call with Rootly AI.
How Motive achieves 99.99% reliability with Rootly.
How Clay uses Rootly to streamline incident management.
How Webflow uses Rootly to build a proactive reliability culture.
How Wealthsimple uses Rootly to create a culture of wellness and psychological safety for incident commanders.
Replit brings structure, speed, and better decision-making to incident response with Rootly.
How Upstart uses Rootly to create an incident response system that grows with them.
How ROLLER scales globally while keeping a lean SRE team.
How Lucidworks uses Rootly to create bespoke incident management for their distinct product offering.
Customers
Resources
Latest Blog
May 20, 2026
Why we got rid of our small-PR rule

Why we got rid of our small-PR rule

Pricing
Log in
Book a demo
Back to Blog
Back to Blog

Shane Arseneault

When leaders shouldn't lead incidentsWhen leaders shouldn't lead incidents

When leaders shouldn't lead incidents

Mastering Incident Management in Chaos

Shane Arseneault

Shane Arseneault

August 12, 2025
5 mins
©Rootly 2026. All rights reserved.
Privacy policy
·
Terms of use
·
Vulnerability disclosure policy