Beautiful, automated status pages.

Rootly Status Pages let you publish clear, real-time service updates during incidents and maintenance—so customers and stakeholders always know what’s happening, what’s impacted, and when to expect the next update.

Because the fastest way to reduce confusion during downtime is to share a single source of truth. A high-functioning status page builds trust, prevents rumor-based escalations, and keeps your team focused on fixing the issue instead of answering repeated “is it down?” questions.

When customers can self-serve accurate updates, they don’t open “any updates?” tickets. Rootly helps you publish timely, consistent messages so support and engineering aren’t flooded with duplicate inbound requests during incidents.

Rootly is incident-first. Status updates aren’t an afterthought—they’re part of the incident workflow. That means communication stays aligned with response, updates happen on time, and your team doesn’t have to context-switch into separate tools to keep customers informed.

Yes—Rootly can help you automate updates (where appropriate) and/or speed things up with templates and pre-approved messaging. You can keep humans in the loop for sensitive incidents while still moving fast.

Yes. Rootly supports prompts and reminders so updates don’t stall mid-incident. The goal is simple: fewer silent gaps, fewer escalations, calmer incidents.

Yes. Status page subscriptions/notifications let customers and stakeholders opt in to incident and maintenance updates—so they get the latest without needing to refresh or reach out to support.

Yes. Rootly supports status pages for different audiences, including public pages for customers and options for restricted visibility (e.g., internal-only or partner-specific access) when you need tighter control.

Yes—Rootly can support authenticated access for private/internal pages, so sensitive operational details stay limited to the right audience.

A good status program covers both. Rootly can help you publish planned maintenance updates and incident updates in the same place, with consistent messaging and clear timelines—so customers know what’s scheduled vs what’s unexpected.

Teams see fewer inbound support tickets during incidents, faster and more consistent customer updates, and higher customer confidence because communication is proactive and reliable.