All-in-one incident management engineering teams rely on.

Keep your team coordinated from first alert through the retrospective, with AI that actually helps—not just summarizes what happened.

Built for the engineers who keep things running.

  • Respond from where you work.

    Declare incidents, assign roles, page responders, update stakeholders, and run the full response—directly from Slack or Teams.

  • On-call that respects your time.

    Schedules, escalation policies, alert routing, rotations, holiday calendars, and live call routing—built to get the right person paged, once.

  • Learn from every incident.

    Retrospectives that generate from the full incident context—no manual reconstruction, no blank page.

Investigate faster with AI that is actually helpful.

AI that correlates alerts, surfaces root cause with confidence scores, drafts status updates, responses to any queries—while your team is in the incident or looking for info about past incidents.

A Rootly incident report naming a transient message spike as the likely root cause, with its evidence timeline

Context your team needs, before they have to ask.

Service catalogs connect your services, teams, runbooks, and dependencies directly to every incident—so responders know what's affected and who owns it, without leaving Slack or Teams.

It connects your entire organization for unmatched context and flexible workflow customization.

The Rootly service catalog listing services with their owning teams and linked runbooks

Your full stack, connected.

100+ integrations including Datadog, GitHub, Jira, Grafana, New Relic, Sentry, Terraform, Linear, and more—Rootly pulls in observability context and pushes updates automatically, so you spend time resolving, not copy-pasting or searching.

Rootly at the centre of a ring of connected tools including Prometheus and GitHub

  • An incident timeline compressing from alert to acknowledgement to coordinated response

    Less time to resolution.

    Every minute of downtime has a cost. Rootly gets the right people paged, context assembled, and response coordinated in the first five minutes — before the incident compounds.

  • An AI-drafted status update fanning out to a status page and internal channels

    Keep everyone informed, automatically.

    Rootly handles stakeholder communication during an incident — status page updates, internal notifications, and audience-specific updates generated by AI — so your responders stay focused on the fix, not the inbox.

  • Rootly AI on an incident call, capturing decisions and action items as they are made

    AI that works the whole incident.

    Rootly AI joins your incident calls, takes notes, captures decisions, and tracks action items in real time — so nothing gets lost between the call and the retrospective.

  • Reliability charts trending MTTR, repeat incidents and alert volume by service

    Reliability data that tells you where to invest.

    MTTR, repeat incident rate, alert volume by service, on-call load by engineer — Rootly surfaces the metrics that show where your reliability debt is accumulating, so engineering effort goes to the right place.


You and your teams deserve modern incident management.

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