A purpose-built enterprise incident management platform.

Designed to deliver the flexibility, security, scale, and ease of use enterprises need—all in one end-to-end platform.

Flexibility, scale, control—built-in.

The largest, most regulated, and complex organizations turn to Rootly as the only enterprise-ready incident management platform.

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Update Linear issueIncident

When Incident updated

When all of these incident conditions are met

when kind is Incident

Then Update a Linear issue

Create a Linear issueIncident

When Incident created

When all of these incident conditions are met

when kind is Incident

Then Create a Linear issue

Name *

Custom role

Permissions settings

Alerts

Create

Update

Read

API keys

Create

Read

Update

Delete

Audits

Create

Read

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Escalation policies

Create

Read

Update

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Invitations

Create

Read

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On-call roles

Create

Read

Update

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Schedules

Create

Read

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Services

Create

Read

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Live call routing

Create

Read

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Heartbeats

Create

Read

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Alert urgency

Create

Read

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Webhooks

Create

Read

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On-call readiness report

Read

Alert routes

Create

Read

Update

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Alert fields

Create

Read

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Alert groups

Create

Read

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Delete

Opt in to Rootly AI capabilities

Built with the highest standards in privacy and security, to augment every stage of your incident process.

Incident title suggestion

Generate an incident title from the context of your incident.

Incident summarization

Summaries across the whole incident lifecycle, which you can update at any point.

Mitigation and resolution summarization

When an incident is mitigated or resolved, Rootly AI summarizes how it was handled.

Ask Rootly AI

Ask anything in your incident channel or on the web, from "When was the last status page update?" on.

Rootly AI editor

Fix grammar, shorten or lengthen sentences, and more in any text editor.

Resolve faster. Repeat less.
Stay coordinated from first alert to final retrospective, turning every incident into a lesson your org actually improves from.
Do more with the team you have.
Automate coordination, stakeholder updates, and follow-ups at scale—so your teams spend time on engineering, not logistics.
Consistency and compliance, always.
Ensure every incident follows internal policies—automate incident workflows to deliver consistent response across your organization.
World-class support that’s invested.
Not a knowledge base. Not a ticket queue. A team invested in your operational excellence from day one.
Enterprise-grade security you can trust.
Built with compliance at its core—SOC 2 Type II certified, HIPAA compliant, and GDPR & CCPA ready. Your data security is never an afterthought.

Extensibility that fits your stack.

Hundreds of integrations, an easy to use API, MCP server, Webhooks, Terraform, and an Edge Connector for internal and on-prem systems—Rootly fits into your environment on day one, and stays current as your stack evolves.

Incident response you can count on.

When your systems are down, your incident platform can't be. Rootly delivers 99.99% availability—because the tool you rely on during an outage needs to be the most reliable thing in your stack.

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