Welcome to Rootly Academy.
Tools are only part of successful incident response.
Equip responders with the skills, confidence, and experience to succeed when it matters most.
What to expect.
Build confidence to handle incidents, understand on-call expectations, take strong ownership, and know when to escalate or bring in help.
You'll run efficient incident calls, keep response efforts moving, and communicate clearly under pressure to build trust.
Learn through realistic incident drills.
Master proven response strategies.
Spot skill gaps across your team.
Receive personalized feedback.
What's a drill?
Drills are high-pressure, real incident simulations with a fictive team—run in a safe environment, using real tools like Grafana, Slack, Rootly, and more.
Practice real scenarios, build confidence, and sharpen your incident response skills.
30+ real-world incident drills.
Behavioral Challenges
Communication, coordination, and decision-making under pressure.
Third Party Issues
External dependencies, vendor problems, and supply chain disruptions.
Technical Outages
System failures, performance degradation, and service disruptions.
Security Issues
Breaches, vulnerabilities, and security incident response.
Skills you'll learn.
A framework of +40 measurable skills organized into 4 core competencies.
- Grade 0 | Practitioner
- Handles day-to-day issues.
- Grade 1 | Associate
- Coordinates responses to incidents.
- Grade 2 | Professional
- Manages high severity incidents.
- Grade 3 | Expert
- Manages critical incidents.
How drills work.
Getting started.
01 Book your first session
Schedule your onboarding session to kick off a series of three guided drills.
02 Join the guided onboarding
A facilitator from the Uptime Labs walks the user through the platform and their first drill.
03 Complete drills and get insights
We analyze drills performance and prepare a report with key insights and recommendations.