Automatically Schedule Postmortem Reviews

📆 Automatically Schedule Postmortem Reviews

Reviewing and learning about your incidents in a blameless way is critical to improving your incident management program.

We are making scheduling postmortem review meetings even easier via a new Workflow task.

• Supports Google Calendar
• Dynamically add attendees to the review meeting based on involvement with {{ incident.subscribers }}
• Add permanent attendees (e.g. Infrastructure manager)
• Set how long after the incident is resolved and duration of meeting

More importantly, build discipline and habits around coming together and sharing incident knowledge.

What else shipped

• 🆕 Integration links on Web platform are editable, e.g. you want to use an existing Zoom bridge and not the one Rootly generates
• 🆕 Confluence uses the latest version called “new editor”
• 🆕 Browsing available commands in /incident help now lets you directly execute them without retyping the slash commands
• 💅 Full sized image import in Google Doc postmortem timeline for any pinned item
• 💅 Ability to unsubscribe from transactional incident update emails
• 💅 New icon displayed next to major new features
• 💅 Easily access Rootly’s blog and changelog at the bottom of every weekly summary email to stay up to date
• 💅 Incident Slack channel URLs are hyperlinked in timeline on Web platform to reduce visual clutter
• 💅 If users manually connect their Slack account via /incident connect, we now display a confirmation message to show it was successful
• 🐛 Fixed issue related to postmortem timeline formatting on Confluence
• 🐛 Fixed issue related to duplicate incidents being displayed on rare occasions