Auto Create Incidents from Jira

🎟 Auto Create Incidents from Jira

We’re excited to announce that you can automatically declare incidents from Jira tickets.

Automatic Jira ticket creation has been one of the most heavily used workflows on Rootly. However, not all incident response operations run on the same procedures. Some teams might have existing processes that require issues to be reported directly in Jira first, but would still like to leverage Rootly to automatically spin up the necessary incident response process.

Teams can now listen for Jira events and decide to either programmatically declare incidents or manually triage them first, before kicking one off.

Getting started tutorial.

🌝 New & Improved

πŸ†• Ability to associate Rootly Services to PagerDuty Services to setup dynamic paging
πŸ†• Postmortem template and timeline in Notion is now cleaner, easier to read, and leverages native Notion elements
πŸ’… Incidents can now be filtered by kind
πŸ’… Workflows now supports IS SET, IS UNSET conditions
πŸ› Fixed issue where status page incident timeline ordering was not displaying in reverse chronological order

Rootly helps you respond to incidents faster as a team and learn to prevent them in the future.