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March 2, 2023

Retrospectives

Postmortem Renamed to Retrospective

Postmortem Renamed to Retrospective

💀 Postmortem Renamed to Retrospective

The term postmortem comes with the unwanted negative connotation of death and implies a single root cause. At Rootly, we don’t view each resolved incident as dead, but rather as an opportunity to learn and continuously improve.

To better align this approach, we’ve decided to rebrand Postmortem to Retrospective.

Traditionally, postmortems were conducted following major incidents, with the focus on identifying root-causes and how to avoid future occurrences. That’s a great start, however, we believe it would be even better to expand the coverage to all incidents and include discussions on what went well, what didn't go well, contributing factors, and what might we do differently next time.

You will find references to postmortems change to retrospectives within your Rootly app. However, all existing configurations remain the same!

If you’d like to learn more about best practices around retrospectives, please reach out to your Rootly team on Slack!


🌝 New & Improved

🆕 Workflow now supports conditions for specific Incident Roles
💅 Rootly API keys are now prefixed with rootly_ to improve key management
💅 Added pin to channel option to Send Slack Message / Send Slack Blocks workflow task to enable auto-pinning
💅 Timeline now shows the previous severity when a change in severity occurs
🐛 Default role on New Invitation page now matches value set in Team Settings page

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🔔 Configurable On-Call Shift Reminders

🪄 Dynamic Forms

🔐 Granular Role-Based Access Control Settings for On-Call

✉️ Emails as an On-Call Alert Source

🗓️ View Multiple On-Call Schedules Together

🤝 Partial Shift Overrides in Rootly On-Call

🏗️ Terraform + API Support for Rootly On-Call

🦉 Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

🔦 Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

🤖 Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

📊 Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

🔌 The Rootly Plugin for Zendesk

🪄 Rootly Retrospectives

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform

Smart Defaults for Slack Configuration

Rootly Rewind: Celebrating 2023 With Our Amazing Customers!

Search and Filter Available Actions for Workflows

Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly