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May 30, 2024

Users & Permissions

πŸ” Granular Role-Based Access Control Settings for On-Call

πŸ” Granular Role-Based Access Control Settings for On-Call

πŸ” Granular Role-Based Access Control Settings for On-Call

Our Roles and Permissions settings make it easy to manage user permissions at a granular level through a simple UI or via your SSO/SCIM provider. If you’ve wondered if we bring this same level of control to Rootly On-Call, the answer is yes!

We’ve created a full new set of permissions specifically for On-Call. In addition to the default roles of Admin and User, you can save any set of permissions as a New Role for consistency and ease. Not only can you control access to over 10 different pieces of On-Call functionality, you can specify between multiple access levels within each.

These settings are accessed in the same screen as your general Roles and Permissions (click your organization name/icon in the top left > Organization Settings > Roles and Permissions > On-Call). If you’d like to use SCIM to manage permissions via your SSO provider, visit our help docs for instructions to set that up.

🌝 New & Improved

πŸ†• Added rotation details to shift popover on the Edit Schedule screen. Now it’s easier for admins to see which rotation each calendar block originated from.
πŸ’… Saving an on-call schedule during editing will no longer reset the calendar view back to today’s date. This will save users the need to cycle back to where they left off.
πŸ’… Last used filters on Escalations Policies page will persist after user navigates away and return to page.
πŸ’… Expanded confirmation modals to appear in configuration drawers (in addition to incident forms). Now all forms and drawers will warn users if they attempt to leave without saving their updated inputs.
πŸ› Fixed issue with converted incident channels not being able to display in triage status.
πŸ› Fixed intermittent issue with πŸ“Œ emoji command not adding the pinned message to the incident timeline.
πŸ› Fixed incorrect navigation of follow-up action items links.

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πŸ‘―β€β™€οΈ On-Call Shadowing

πŸ”Œ Generic Webhook Alert Source

πŸ”’ Lock Individual Workflows

πŸ¦β€β¬› Round Robin Escalation Policies

🚨 Alert Sources

πŸ”” Configurable On-Call Shift Reminders

πŸͺ„ Dynamic Forms

πŸ” Granular Role-Based Access Control Settings for On-Call

βœ‰οΈ Emails as an On-Call Alert Source

πŸ—“οΈ View Multiple On-Call Schedules Together

🀝 Partial Shift Overrides in Rootly On-Call

πŸ—οΈ Terraform + API Support for Rootly On-Call

πŸ¦‰ Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

πŸ”¦ Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

πŸ€– Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

πŸ“Š Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

πŸ”Œ The Rootly Plugin for Zendesk

πŸͺ„ Rootly Retrospectives

⚑ Command Palette: Lightning Fast Navigation with a Single Keyboard Command