๎‚ Back to Changelog
๎‚ Back to Changelog

June 20, 2024

On-Call

๐Ÿšจ Alert Sources

๐Ÿšจ Alert Sources

๐Ÿšจ Alert Sources

Our new Alert Sources page makes it incredibly easy to view, create, and test alerts from a huge selection of sources including Sentry, Grafana, Datadog, Prometheus Alertmanager, and more from a beautifully simple user interface.ย 

No need to switch between tabs and fumble around in confusing docs when configuring a new alert sourceโ€”just head to Alerts in Rootly web and click โ€œAdd Alert Sourceโ€, then select the source you want. Youโ€™ll be prompted through a step-by-step guide to set up and test your alert, right within the platform.ย 

โ€

Each alert source includes a step-by-step tutorial for setup.

โ€

As you configure your alerts, youโ€™ll always be automatically prompted to test the alert so you can make sure itโ€™s working properly.ย 

We show you how to test your alert each time you set up a new source so you can be confident it's working correctly.

โ€

You can also send mock alerts for any alert source (including ones you havenโ€™t integrated) so you can see exactly how these alerts will appear when triggering an escalation policy, without going through the trouble of manually creating an alert from the desired source. Mock alerts can be sent by clicking โ€œAdd Alert Sourceโ€, then clicking the โ€œSend mock alertโ€ button for any of the alert sources on the list. When creating a mock alert, we'll give you a heads up if you're notifying anyone else to avoid confusion.

Mock alerts allow you to preview how an alert will appear without configuring it as a new alert source.

Your alert sources are all viewable in a convenient list view under the Alert Sources tab, where you can see their status (active, testing, or setup incomplete).ย 

With over 25 alert sources available, plus the option to configure email alerts and generic webhooks (coming soon!), youโ€™ll be able to move from alert to incident creation seamlessly, no matter your observability stack.ย 

๐ŸŒ New & Improved

๐Ÿ†• Introduced new incident workflow action to allow team to automatically update the status of alerts attached to an incident.

๐Ÿ’… Auto-sync of imported PagerDuty services can now be turned off. This allows many-to-one Rootly to PagerDuty service mapping.

๐Ÿ’… โ€œPublish to status pageโ€ modal will now auto-select the previous status page that the incident was published to. This saves users the effort in having to reselect the status page on each publication.

๐Ÿ’… On internal/private status pages we now list impacted services and functionality directly on the incident (just like we do for scheduled maintenance)!

๐Ÿ› Fixed issue with rich text summary fields incorrectly caching previously entered values.

๐Ÿ› Fixed intermittent issue with dashboard exports erroring out when downloaded to PDF format.

๐Ÿ› Fixed issue with users unable to save their General notification settings in the Account Settings tab.

โ€

๎‚ Previous post
๎‚ Previous post
You are viewing the latestย post

๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources

๐Ÿ”” Configurable On-Call Shift Reminders

๐Ÿช„ Dynamic Forms

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

โœ‰๏ธ Emails as an On-Call Alert Source

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

๐Ÿค Partial Shift Overrides in Rootly On-Call

๐Ÿ—๏ธ Terraform + API Support for Rootly On-Call

๐Ÿฆ‰ Rootly x Thena Integration

๐ŸŽฌ New Full Platform Tour on Rootly.com

๐Ÿ”ฆ Drop-down Search in Escalation Policy Builder

๐ŸฆŠ GitLab Integration

Update Custom Incident Fields Using Workflows

๐Ÿค– Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

๐Ÿ“Š Dashboard Sharing Permissions

โœ๏ธ Customize Your Wordbank for Automatic Incident Title Generation

๐Ÿง  Smart Defaults for Jira

๐Ÿ”Œ The Rootly Plugin for Zendesk

๐Ÿช„ Rootly Retrospectives

โšก Command Palette: Lightning Fast Navigation with a Single Keyboard Command