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Changelog
Jun 25, 2026
Build incident response around your live Cortex catalog.

Build incident response around your live Cortex catalog.

Solutions
Why Capa replaced incident.io with Rootly.
How Reactiv outgrew incident.io and moved to Rootly for real AI and on-call without the upsell.
How SpotDraft replaced manual follow-ups with synced, measurable incident management on Rootly.
How GRAIL replaced a manual, ad hoc incident process with Rootly and cut manual effort by 80%.
How Cora cut time-to-acknowledge on critical alerts to <10 minutes with Rootly.
Why CTSO Central chose Rootly over incident.io.
Poll Everywhere switched from PagerDuty, cut on-call tooling costs and made response faster with Rootly.
Why Momentum didn't choose FireHydrant, and how they minimize the number of engineers on-call with Rootly.
KnowBe4 switched from PagerDuty and turned Incident Response into a repeatable, predictable system with Rootly.
Achievers switched from PagerDuty and productized reliability on Microsoft Teams with Rootly.
How Motive migrated from Opsgenie and achieved 99.99% reliability with Rootly.
Clay switched off Opsgenie to use Rootly to streamline incident management.
Webflow shutdown PagerDuty to use Rootly to build a proactive reliability culture.
How Wealthsimple uses Rootly to create a culture of wellness and psychological safety for incident commanders.
Replit brings structure, speed, and better decision-making to incident response with Rootly.
How Upstart uses Rootly to create an incident response system that grows with them.
How ROLLER scales globally while keeping a lean SRE team.
How Lucidworks uses Rootly to create bespoke incident management for their distinct product offering.
Customers
Resources
Latest Blog
Jun 30, 2026
We pay engineers to cut our infra bill

We pay engineers to cut our infra bill

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Kayla Thomson

Product @ Rootly

Your service catalog belongs in your incident response.Your service catalog belongs in your incident response.

Your service catalog belongs in your incident response.

When an incident hits, context shouldn't be scattered. The Rootly x Cortex integration brings your service catalog into incident response, so every responder works from the same map.

Kayla Thomson

Kayla Thomson

June 25, 2026
5 min
AI didn’t “arrive” at KubeCon 2025. It took the Pager.AI didn’t “arrive” at KubeCon 2025. It took the Pager.

AI didn’t “arrive” at KubeCon 2025. It took the Pager.

5 takeaways from Atlanta on AI, Kubernetes, and reliability

Kayla Thomson

Kayla Thomson

November 18, 2025
6 minutes
AI in Incident Response: How Automation Improves MTTRAI in Incident Response: How Automation Improves MTTR

AI in Incident Response: How Automation Improves MTTR

Discover how AI in incident response cuts MTTR through rapid detection, automated triage, and faster resolution, boosting uptime and reliability.

Kayla Thomson

Kayla Thomson

August 21, 2025
4 mins
Streamlined Incident Post‑Mortems: A Concise Template + AI prompts for artefactsStreamlined Incident Post‑Mortems: A Concise Template + AI prompts for artefacts

Streamlined Incident Post‑Mortems: A Concise Template + AI prompts for artefacts

Turn oops into aha

Kayla Thomson

Kayla Thomson

August 6, 2025
5 mins
The New Rootly Ringtones: How Research-based On-Call SoundsThe New Rootly Ringtones: How Research-based On-Call Sounds

The New Rootly Ringtones: How Research-based On-Call Sounds

Designed by a sound engineer, the “calm” and “energetic” Rootly ringtones were crafted to wake responders while setting the tone for productive incident response.

Kayla Thomson

Kayla Thomson

April 17, 2025
4 mins + mini documentary
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