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UNiDAYS
How UNiDAYS replaced a decade of PagerDuty in two weeks and opened incident response to the wider business.
Canary Technologies
How Canary built incident management from scratch on Rootly while its engineering team quadrupled.
Replit
Replit brings structure, speed, and better decision-making to incident response with Rootly.
Caribou
How Caribou saves 200+ engineering hours a year with Rootly.
Capa
Why Capa replaced incident.io with Rootly.
Reactiv
How Reactiv outgrew incident.io and moved to Rootly for real AI and on-call without the upsell.
SpotDraft
How SpotDraft replaced manual follow-ups with synced, measurable incident management on Rootly.
Cora
How Cora cut time-to-acknowledge on critical alerts to <10 minutes with Rootly.
CTSO Central
Why CTSO Central chose Rootly over incident.io.
Poll Everywhere
Poll Everywhere switched from PagerDuty, cut on-call tooling costs and made response faster with Rootly.
Momentum
Why Momentum didn't choose FireHydrant, and how they minimize the number of engineers on-call with Rootly.
KnowBe4
KnowBe4 switched from PagerDuty and turned Incident Response into a repeatable, predictable system with Rootly.
Achievers
Achievers switched from PagerDuty and productized reliability on Microsoft Teams with Rootly.
Motive
How Motive migrated from Opsgenie and achieved 99.99% reliability with Rootly.
Clay
Clay switched off Opsgenie to use Rootly to streamline incident management.
Webflow
Webflow shutdown PagerDuty to use Rootly to build a proactive reliability culture.
Wealthsimple
How Wealthsimple uses Rootly to create a culture of wellness and psychological safety for incident commanders.
Upstart
How Upstart uses Rootly to create an incident response system that grows with them.
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How ROLLER scales globally while keeping a lean SRE team.
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How Lucidworks uses Rootly to create bespoke incident management for their distinct product offering.
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Changelog

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May 15, 2025

Integrations

Securing your API usage

We’ve introduced a powerful new way to authenticate your API requests with role-aware, scoped API tokens.

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Securing your API usage

May 7, 2025

On-Call

Escalating to another Team

Build your escalation policies to automatically loop in another team.

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Escalating to another Team

April 25, 2025

Configuration

Custom Incident Statuses and Forms

Incident response just got smarter: Custom Sub-status Forms help you capture the right data at the right time, without slowing down your workflow.

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Custom Incident Statuses and Forms

April 16, 2025

On-Call

Custom Alert Ringtones

Introducing a new collection of custom ringtones, designed specifically with on-call engineers in mind.

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Custom Alert Ringtones

April 11, 2025

On-Call

Routing Alerts in Rootly

Take full control over how alerts are routed across your teams and services directly in Rootly.

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Routing Alerts in Rootly

April 3, 2025

On-Call

Trigger Alerts through Email

Enable your responders to investigate alerts triggered via email with granular routing rules and customizable alert defaults.

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Trigger Alerts through Email

March 26, 2025

On-Call

On-Call Mobile Widgets

See your on-call status at a glance on your device's home screen.

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On-Call Mobile Widgets

March 18, 2025

Integrations

Rootly + Cortex: The most comprehensive incident management solution available

With the new Rootly + Cortex integration, we’re making it easier than ever to orchestrate and manage incidents effectively by unifying real-time service intelligence with AI-native on-call and incident response.

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Rootly + Cortex: The most comprehensive incident management solution available

March 13, 2025

On-Call

Minimizing Noisy Alerts

Take control of alert fatigue with Rootly’s Alert Noisiness feature

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Minimizing Noisy Alerts

March 5, 2025

Configuration

Small Changes, Big Impact

This week, we’ve rolled out a series of quality of life improvements based on customer feedback and our own experience using Rootly.

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Small Changes, Big Impact

February 26, 2025

On-Call

Holiday Scheduling

No more jumping between multiple calendars or worrying about gaps in coverage—Holiday Scheduler brings all the information you need directly into Rootly.

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Holiday Scheduling

February 19, 2025

On-Call

On-Call Readiness Reports

Confidently deploy Rootly for on-call response by quickly viewing who on the team is prepared to respond—and who isn’t

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On-Call Readiness Reports
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