Changelog

Bulk Actions for Incidents and Workflows

As part of our continuous effort to minimize repetitive tasks and streamline your management process, we've expanded our bulk actions feature even further to cover editing incidents and workflows.

Share and Set Permissions for Rootly Metrics Dashboards

In the Metrics tab of our new user interface, you can create custom internal, public, or private dashboards to display a wide variety of incident metrics. Now, you can click “Share” to easily share dashboards with individuals inside or outside of your organization and set a specific permission level.

Bulk Edit Task and Follow-up Action Items

This week we’re highlighting the ability to edit action items (both tasks and follow-ups) in bulk, eliminating the tedious process of editing them one-by-one.

Create Fully Custom Slack Forms Using Our New Form Builder

Introducing: our new Custom Form Builder! This feature allows you to create and customize forms tailored to your specific needs, streamlining incident management and data collection processes. With the ability to logically group fields together, you can mix native Rootly fields with your own custom fields on a single form.

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

You can now create a "public title" for incidents you publish to your status page(s). This public title can be updated independently from the incident’s title used internally, both when posting the initial status page update from Slack, and at any time from the web portal. This way, you don’t need to worry about internal language or naming conventions from your incident titles being displayed to customers on your external status page.

Integrate with Multiple Instances of Jira and Confluence

You can now set up multiple instances of Jira and/or Confluence in Rootly! When creating workflows that interact with these integrations, you'll be able to select which instance(s) you want to perform actions in using a simple dropdown menu.

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Our new User Lookup feature allows you configure workflows to auto-invite Jira Reporters and PagerDuty users to your incident Slack channel.

Customize Your Incident Overview Banner in Slack

We’ve just added another touch of configurability by allowing you to upload your own banner image in the Incident Overview pop-up in Slack.

Improved Confluence Retrospective Templates

When an incident is resolved, Rootly automatically generates a Confluence page with all of the incident’s key information populated in a clean, easy-to-read template. We just gave our templates a refresh so they’re even easier on the eyes.

Workflows Can Now Automatically Update Previously Posted Slack Messages

We’re adding another degree of control to workflows that post to Slack by allowing you to choose whether you want workflows to post a new Slack message or update a previous one.

Automate Component Status Updates on Statuspage.io

We've made an exciting upgrade to our Statuspage.io integration: customers using Statuspage.io can now use Rootly to automatically update component statuses!

Rootly Joins the Vendr+ Marketplace