Changelog

Empower anyone to page with an On-call Observer Role.

Empower cross-functional teams to escalate, without giving them full on-call access.

Eliminate context-switching and accelerate triage with Rootly and Glean.

Streamline investigations and enable faster, more confident resolutions.

Protect critical incident metadata with read-only fields.

Add read‑only fields to your incident forms so people see important context but cannot change it.

Service & Team Broadcasts: Targeted Notifications for Enterprise Scale

When you have dozens of services and teams, targeted notifications ensure the right people respond to the right incidents without overwhelming everyone with irrelevant alerts.

Mobile App Update: Revamped Shifts, New Nav

Update your iOS or Android Rootly app to manage your shifts with a few taps

Coverage Requests Just Got Easier

Easily request coverage through Slack and the web when you can’t take your scheduled shift (or part of it).

Reduce Alert Fatigue with Escalation Delays

Reduce alert fatigue by preventing unnecessary pages for transient issues that resolve themselves

Calling Tree Live Call Routing

Upgrade maintenance windows into standard incidents

Seamlessly escalate your maintenance windows into full incidents when things go wrong

Improved Slack Collaboration

Teams quickly understand who is being looped in, when they’re joining, and how they’re engaging with the incident: all directly within Slack.

New and Improved Status Pages

We're excited to announce significant improvements to our status page that make it easier for customers, partners, and internal teams to stay informed about service health and incidents.

Localization and Incident Visibility On the Go

Use Rootly's mobile app in 10+ languages.