Changelog

Mobile App Update: Revamped Shifts, New Nav

Update your iOS or Android Rootly app to manage your shifts with a few taps

Coverage Requests Just Got Easier

Easily request coverage through Slack and the web when you can’t take your scheduled shift (or part of it).

Reduce Alert Fatigue with Escalation Delays

Reduce alert fatigue by preventing unnecessary pages for transient issues that resolve themselves

Calling Tree Live Call Routing

Upgrade maintenance windows into standard incidents

Seamlessly escalate your maintenance windows into full incidents when things go wrong

Improved Slack Collaboration

Teams quickly understand who is being looped in, when they’re joining, and how they’re engaging with the incident: all directly within Slack.

New and Improved Status Pages

We're excited to announce significant improvements to our status page that make it easier for customers, partners, and internal teams to stay informed about service health and incidents.

Localization and Incident Visibility On the Go

Use Rootly's mobile app in 10+ languages.

Securing your API usage

We’ve introduced a powerful new way to authenticate your API requests with role-aware, scoped API tokens.

Escalating to another Team

Build your escalation policies to automatically loop in another team.

Custom Incident Statuses and Forms

Incident response just got smarter: Custom Sub-status Forms help you capture the right data at the right time, without slowing down your workflow.

Custom Alert Ringtones

Introducing a new collection of custom ringtones, designed specifically with on-call engineers in mind.