A purpose-built enterprise incident management platform.

Designed to deliver the flexibility, security, scale, and ease of use enterprises need—all in one end-to-end platform.

Flexibility, scale, control—built-in.

The largest, most regulated, and complex organizations turn to Rootly as the only enterprise-ready incident management platform.

A Rootly workflow editor assembling an incident playbook from prebuilt, branching steps

A role permissions matrix scoping what each incident role can read and change

Resolve faster. Repeat less.
Stay coordinated from first alert to final retrospective, turning every incident into a lesson your org actually improves from.
Do more with the team you have.
Automate coordination, stakeholder updates, and follow-ups at scale—so your teams spend time on engineering, not logistics.
Consistency and compliance, always.
Ensure every incident follows internal policies—automate incident workflows to deliver consistent response across your organization.
World-class support that’s invested.
Not a knowledge base. Not a ticket queue. A team invested in your operational excellence from day one.
Enterprise-grade security you can trust.
Built with compliance at its core—SOC 2 Type II certified, HIPAA compliant, and GDPR & CCPA ready. Your data security is never an afterthought.

Extensibility that fits your stack.

Hundreds of integrations, an easy to use API, MCP server, Webhooks, Terraform, and an Edge Connector for internal and on-prem systems—Rootly fits into your environment on day one, and stays current as your stack evolves.

Rootly at the centre of a ring of connected observability, source-control and ticketing tools

Incident response you can count on.

When your systems are down, your incident platform can't be. Rootly delivers 99.99% availability—because the tool you rely on during an outage needs to be the most reliable thing in your stack.