Your first response is intelligent agents.
Rootly agents understand your environment, show up where you already work, and act on your behalf, every step of the way.
Agents at every stage, so you can get back to sleep or back to building, faster.
An incident is a hundred small jobs. Rootly's agents make every one of them easy, from the first alert to the retrospective.
02:14 AMDetect
Investigating before you've unlocked your phone.
AI SRE starts investigating the moment an alert fires. It combines a real-time knowledge graph, your incident history, and live telemetry to find the probable root cause, with a confidence level.
02:15 AMAssemble
The right people, paged with all the context.
Rootly pages the service owner, opens the incident channel, and pulls in the right people, each with an AI summary of what's broken. When a responder is stretched thin, it suggests who can cover their next shift.
02:16 AMBridge
Scribe is on the bridge, ready to capture every decision.
Scribe joins every incident call, transcribes it live in multiple languages, and logs decisions and action items to the timeline. Nobody takes notes, and nobody falls behind.
02:19 AMInvestigate
Root cause, the evidence and the suggested fix.
AI SRE tests hypotheses in parallel across your observability, code, and cloud. It shows the evidence, rules out what doesn't fit, and suggests a fix with a confidence level. No evidence, no guess.
02:24 AMCoordinate
Just ask @Rootly anything, anytime.
Ask @Rootly for a catch-up, an owner, or the latest theory. It also listens in the background, spots what's changing, and suggests the next move before anyone asks. Say yes and it acts.
02:26 AMCommunicate
Every update drafted automatically. You hit send.
Rootly drafts every update for every audience: your status page, customers, and leadership. Edit it or don't. One click sends it everywhere.
02:31 AMFix and mitigate
The fix arrives as a pull request, ready to merge.
AI SRE hands its fix to Claude Code, Codex, Cursor, or Devin and gets back a pull request on the right repository, linked to the incident. Review it, merge it, and move on.
02:41 AMResolve
Resolved, with nothing left hanging.
Rootly confirms recovery on the signal that fired, writes the resolution summary, and flags loose ends before anyone logs off.
Day 2Learn
The retrospective is drafted for you, with all the context.
Rootly drafts the retrospective from the channel, the timeline, and Scribe's transcript, on your template, with every section sourced. Hours of writing become minutes of review.
OngoingPrevent
Every incident makes the next one easier.
Every incident makes Atlas smarter, and your team can add notes of its own. The next investigation starts there, and Rootly checks risky deploys against past incidents before they ship.
41 queries across 4 tools
Claude Code
Codex
Add pool size to the checkout load test Everyone absolutely loves the Rootly agent. It has made getting context and communicating a lot easier.
Rootly AI enables us to get to resolutions faster and maintain our 99.99% availability. It helps—a lot.
Having all the context, information, and required people in the same place, automatically, really helped us streamline the process to make sure we're not missing something.
The process we've created using Rootly has made way for a shift in our culture—actively making room for prevention—and that's the real benefit of this tooling.
The intelligent context that fuels every decision.
Atlas is the intelligent context layer that knows your environment, built from your tools, incident history, and the way you work.
It's codified responder intuition that only gets smarter the more you use Rootly.
- Knowledge graph
Facts about your services, infrastructure, and how they relate, each with its source and a confidence level.
- Memory
What Atlas learns from every investigation, plus the notes your team adds, carried into the next one.
- AI connectors
Real-time queries across observability, code, cloud, work tracking, and knowledge, plus any MCP server you bring.
- Private agents
Reach systems inside your network over an outbound-only connection, with typed capabilities you define.
Agents do the work and act within your permissions or approval.
- Asks before it acts
Severity, status pages, pull requests, and resolution. Anything that changes something waits for a person.
- Acts as you
Capped at the permissions of whoever confirmed, and credited to them in the audit log.
- Shows its work
Every root cause comes with the evidence, a confidence level, and what was ruled out.
- Says when it doesn't know
When the evidence doesn't confirm a cause, the answer says so.
Enterprise-grade security and compliance.
SOC 2 Type II audited, with SSO, SCIM, granular RBAC, private incidents, and a full audit trail. Your data is never used to train models.
Explore security →- AICPASOC 2Type II
- HIPAACompliant
- GDPRCompliant
- CCPACompliant
One agent, wherever you are.
The Rootly agent works like a teammate. It answers your questions, makes proactive suggestions, and works autonomously in the background.