How to make the call when nobody knows

About this webinar

It’s 8 PM on a Friday. Ten engineers are on the incident bridge, errors are climbing across multiple services, nothing changed recently, and everyone has a different theory. As incident commander, you still have to set a direction.

Steve Mynett spent six years building incident response teams in fintech. He joins Ben McBratney to share the six questions he relies on when the information is incomplete and the pressure keeps rising, with lessons from Apollo 13, the Berlin Airlift, United Flight 232, the Chilean mine rescue, and Everest.

Bring your questions. We’re saving time for Q&A.

Read the blog postMaking decisions with incomplete information