Blog - Page 15

The Top Resources for Site Reliability Engineers in 2024
The books, talks, and communities working SREs recommended in 2024, including advice from Google Reliability Advocate Steve McGhee.

How Wealthsimple uses Rootly to create a culture of wellness and psychological safety
"Our goal is to make it easy for employees to come in and run an incident without needing deep technical knowledge about the system. Rootly has made this easier by allowing us to automate a lot of the “hand-holding" someone needs when they’re first navigating an incident."

What is ‘Incident Overhead’ and why does It matter?
Not all incidents are created equal. Thus, trying to fit all the possible inputs an incident declaration may need in a single form can slow down responders and impact your data quality.

What we can learn from Google’s UniSuper incident comms
Earlier this month, an inadvertent misconfiguration in an internal tool used by Google Cloud resulted in the deletion of a user’s GCVE Private Cloud. The user in question? UniSuper Australia — a $125 billion Australian pension fund with over 600,000 users. In this post, Ashley reflects on the commun

Remote Team Rotations: On-Call Across Timezones
Use the different timezones and varied needs of your team to schedule on-call rotations that make everyone happy

Key Features to Look for in Incident Management Software
SREs need an incident management solution that’s intuitive, flexible, and powerful. In this post, we explore the key features to consider when evaluating incident management tools, from automation to redundancy.

Just hired an SRE? Five onboarding tips
No matter how good a new teammate is, a lot of their success is in your hands.

PagerDuty Pricing: Is It Worth the High Cost in 2024?
PagerDuty is known for its high costs, and this article breaks down what each tier offers in 2024, uncovering hidden fees and frequent upsells.

Navigating On-Call Compensation for SREs: Strategies and Insights
Discover 5 models of compensation for on-call I was once at a rooftop party with a doctor on her day off: everybody was vibing to a great DJ, escaping Barcelona's summer heat with a beer or a mojito. However, she couldn't drink at all, not until 20:00:00. She was on-call and couldn't let loose. She

5 Ways To Automate Incident Response With Slack
Stop juggling multiple tools during an incident response. Learn how you can automate incident management from start to finish using Slack

Buy, Build, or Adopt: Seasoned Platform Engineers Weigh In
What's the secret to achieving the right balance for your platform?

Incident Response Playbooks Made Easy: A Guide for Modern SREs
Reliability is a lot about being ready to respond in the mids of uncertainty. This guide highlights how playbooks can work as runway lights to help your responders land on an incident effectively. Learn how to design and maintain an incident response playbook.
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