Incident Response
Importance of Good Incident Communication
From alerting to during to post incident, great communication is the key to effective incident response.

Incident Response
From alerting to during to post incident, great communication is the key to effective incident response.
Incident Response
Three on-call scheduling strategies that spread load fairly, keep coverage predictable, and give responders real time to recover.
Humans
An analysis of SRE job descriptions from 4 companies highlights what businesses actually expect SREs to do.
Incident Response
Many of the concepts SREs take for granted about incident management originated with efforts to fight fires in California in the 1970s.
Incident Response
A look back at major 2021 outages, including AWS network failures and Verizon, and the lessons SREs can take from each of the top five incidents.
Incident Response
A summary of the Log4Shell vulnerability in Log4j and four key takeaways SREs can apply even after patching their own systems.
Incident Response
A guide for SREs to the holiday season: why reliability issues peak at year end, what to plan for during periods of high demand, and how to protect your SLIs.
Engineering
An overview of Infrastructure-as-Code for SREs: what IaC is, why it matters for reliability at scale, and how SRE teams can begin adopting it.
Humans
Which companies need site reliability engineers? A look at why SREs matter and how employers and SREs can tell where the role delivers the most value.
Incident Response
Six tips on how Site Reliability Engineers (SREs) can prepare for the reliability challenges of Black Friday and Cyber Monday 2021
Incident Response
Tips for a status page your team and customers will use, from why you need one to keeping updates easy in incidents. Adapted from an SREcon EMEA 2023 talk.
Incident Response
The history of SRE: how Google created the first SRE team in 2003 under Ben Treynor Sloss, how the role spread to other companies, and where AI may take it.
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