Humans
Working Effectively With Executives During an Incident
Best practices for communicating with executives during an incident, who often first meet your team in the middle of one, and how to avoid surprises.
Rootly Blog · Page 20
Incident Response
SEV0 Incidents: Handling the Highest Severity
Handling SEV0 incidents requires careful but expedite action. Learn how top performing teams deal with them at scale.
Incident Response
Top 5 Resiliency Trends of 2023
Rohit Ghumare's guest post on five 2023 resiliency trends, from automated incident management and real-time analysis to cloud-native services and human factors.
Product
Celebrating Our Nine New G2 Awards
Rootly earned nine G2 awards in the Summer 2023 Report, including Best Estimated ROI, Best Support for Enterprise and High Performer, in Incident Management.
Humans
We Need to Talk About the Hero Pattern Among SREs
Why engineers tend to zoom in on one problem alone during an alert, what Hans Chung calls the solo hero pattern, and how SRE leaders can address it.
Incident Response
But It’s Not Our Fault! When Third-party Incidents Affect Your Service
Third-party outages can hit your service even when it isn't your fault. How a service catalog and customer communication build resilience to vendor failures.
Product
Rootly Raises $12 Million Series A
Rootly has raised $12 million from Renegade Partners and Google Gradient Ventures, after helping teams manage more than 60,000 incidents.
Product
Improve Visibility and Capture More Data with Triage Incidents
Add a triage stage to separate real incidents from false alarms, create psychological safety, avoid duplicate work and capture better data with Rootly Triage.
Incident Response
Lessons from the CircleCI Security Incident
What SREs can learn from the January 2023 CircleCI security incident, and how the company kept operations running while responding to a serious security alert.
Humans
How Many SREs Does Your Company Need? Here’s How to Decide
How many SREs does your company need? The core criteria to weigh, from reliability needs to the cost of SRE salaries, when sizing your SRE team.
Incident Response
Enterprise Incident Management Best Practices
Learn how to develop an enterprise incident management strategy for your organization in 2026 with practical tips and industry benchmark data.
Incident Response
The Rogers Outage of 2022: 3 Crucial Takeaways for SREs
The 2022 Rogers outage cut internet and cellular service for millions of Canadians. Three takeaways for SREs on testing and crisis response.
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