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Rootly Blog · Page 19
Incident Response
Automating Incident Response: Tips and Strategies for Modern SRE Teams
Why incident response automation matters for SRE teams, and tips and strategies for automating repetitive tasks to hit SLOs, cut toil and prevent human error.
Product
Optimizing On-Call for Incident Management: Preventing Team Burnout with Rootly On-Call
Rootly On-Call helps SRE teams reduce burnout with automated scheduling, noise reduction and features that ease on-call fatigue and protect well-being.
Product
Introducing six Rootly AI features: focus on the incident, leave the paperwork to us
Say hello to smarter incident management with smart summaries, mitigation message suggestions, and our new conversational assistant! 🚀✨
Incident Response
KubeCon EU Unofficial SRE track: the talks you cannot miss
There are more than 300 talks at this conference. Check out our SRE-oriented curation for must-see talks in Paris.
Humans
Incident Commander Training Strategies: What The Books Don’t Tell You
Google's SRE books give general principles, but incident commander training needs concrete definitions, detailed guidelines and ways to prevent anti-patterns.
Incident Response
Breaking Down the 2024 VOID Report: “Exploring the Unintended Consequences of Automation in Software”
Key findings from the 2024 VOID Report on automation in software incidents: its double-edged effects, the role of human intervention, and predictions ahead.
AI
Building a Privacy-First AI for Incident Management
How Rootly builds AI for incident management in Slack with privacy in mind, protecting customer data while helping teams cut through information overload.
Product
Enhancing Service Reliability: Uniting Rootly’s Incident Management and Backstage’s Software Catalog
How integrating Rootly's incident management with Backstage's software catalog gives responders service context, automated response and reliability reporting.
Incident Response
Does Every Incident Need a Retrospective? Here’s What the Experts Have to Say
Takeaways from a roundtable of incident responders on retrospectives: right-sizing the process, buy-in, psychological safety, blamelessness and program metrics.
Humans
How to Build an Effective Incident Response Team: Step-by-Step Guide
Learn how to build an incident response team: core roles from incident commander to scribe, common challenges and best practices such as regular drills.
Humans
When More Incident Commanders are Better
Strong Liang argues that complex, large-scale incidents need two or three lead roles in dedicated rotations, not one incident commander. Why and how it works.
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