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April 19, 2024

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๐ŸŽฌ New Full Platform Tour on Rootly.com

๐ŸŽฌ New Full Platform Tour on Rootly.com

๐ŸŽฌ New Full Platform Tour on Rootly.com

Allow us to re-introduce ourselves ๐Ÿ‘‹ Since the last full platform tour we recorded last year, we've completely overhauled the Rootly UI, released hundreds of new features including major launches like Rootly On-Call, AI, and Custom Retrospectives, and implemented countless UX improvements across the entire platform. We figured it was about time we caught you up with a fresh demo video of the entire product. Tune in to see Ashley demonstrate how to:

๐Ÿ’ฌ Create and manage incidents entirely from Slack
โœจ Resolve incidents faster with the magic of AI
โœ… Seamlessly track your tasks and follow-ups across tools
๐Ÿ”ฎ Transform post-incident learning with custom retrospectives
๐Ÿ“Š Explore incident data with metrics & dashboards
๐Ÿ“ฑ Receive alerts with actionable context in the Rootly mobile app

Watch the video here:


๐ŸŒ New & Improved

๐Ÿ†• You can now customize the timing of reminders for each retrospective step
๐Ÿ’… /rootly roles and /rootly assign can now both be used to assign incident roles.
๐Ÿ’… Added HTML support for retrospectives generated in Notion
๐Ÿ› Fixed run conditioning issue with retrospective steps
๐Ÿ› Fixed issue with retrospectives generated in Notion not retaining rich text formatting
๐Ÿ› Fixed incorrect user tagging when new user reopens a resolved incident

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๐Ÿ‘ฏโ€โ™€๏ธ On-Call Shadowing

๐Ÿ”Œ Generic Webhook Alert Source

๐Ÿ”’ Lock Individual Workflows

๐Ÿฆโ€โฌ› Round Robin Escalation Policies

๐Ÿšจ Alert Sources

๐Ÿ”” Configurable On-Call Shift Reminders

๐Ÿช„ Dynamic Forms

๐Ÿ” Granular Role-Based Access Control Settings for On-Call

โœ‰๏ธ Emails as an On-Call Alert Source

๐Ÿ—“๏ธ View Multiple On-Call Schedules Together

๐Ÿค Partial Shift Overrides in Rootly On-Call

๐Ÿ—๏ธ Terraform + API Support for Rootly On-Call

๐Ÿฆ‰ Rootly x Thena Integration

๐ŸŽฌ New Full Platform Tour on Rootly.com

๐Ÿ”ฆ Drop-down Search in Escalation Policy Builder

๐ŸฆŠ GitLab Integration

Update Custom Incident Fields Using Workflows

๐Ÿค– Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

๐Ÿ“Š Dashboard Sharing Permissions

โœ๏ธ Customize Your Wordbank for Automatic Incident Title Generation

๐Ÿง  Smart Defaults for Jira

๐Ÿ”Œ The Rootly Plugin for Zendesk

๐Ÿช„ Rootly Retrospectives

โšก Command Palette: Lightning Fast Navigation with a Single Keyboard Command