Introducing Rootly Academy: a new incident response training program built on realistic, AI-powered simulations. Check it out now →

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Introducing Rootly Academy: a new incident response training program built on realistic, AI-powered simulations. Check it out now →

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Introducing Rootly Academy: a new incident response training program built on realistic, AI-powered simulations. Check it out now →

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Introducing Rootly Academy: a new incident response training program built on realistic, AI-powered simulations. Check it out now →

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Introducing Rootly Academy: a new incident response training program built on realistic, AI-powered simulations. Check it out now →

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Introducing Rootly Academy: a new incident response training program built on realistic, AI-powered simulations. Check it out now →

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Introducing Rootly Academy: a new incident response training program built on realistic, AI-powered simulations. Check it out now →

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Introducing Rootly Academy: a new incident response training program built on realistic, AI-powered simulations. Check it out now →

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Automatically sync incident fields from Catalog data.

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November 2, 2023

Others

Fields List View and More UX Improvements for Forms & Form Fields

Last month we introduced [Custom Forms](https://rootly.com/changelog/2023-10-05-create-fully-custom-slack-forms-using-our-new-form-builder), a game changer for streamlining incident management and data collection processes. Since then, we’ve continued to iterate and improve the user experience around form creation to make it even easier to manage and edit your forms.

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Fields List View and More UX Improvements for Forms & Form Fields

October 26, 2023

Others

Bulk Actions for Incidents and Workflows

As part of our continuous effort to minimize repetitive tasks and streamline your management process, we've expanded our bulk actions feature even further to cover editing incidents and workflows.

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Bulk Actions for Incidents and Workflows

October 19, 2023

Metrics

Share and Set Permissions for Rootly Metrics Dashboards

In the Metrics tab of our new user interface, you can create custom internal, public, or private dashboards to display a wide variety of incident metrics. Now, you can click “Share” to easily share dashboards with individuals inside or outside of your organization and set a specific permission level.

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Share and Set Permissions for Rootly Metrics Dashboards

October 12, 2023

Action Items

Bulk Edit Task and Follow-up Action Items

This week we’re highlighting the ability to edit action items (both tasks and follow-ups) in bulk, eliminating the tedious process of editing them one-by-one.

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Bulk Edit Task and Follow-up Action Items

October 5, 2023

Others

Create Fully Custom Slack Forms Using Our New Form Builder

Introducing: our new Custom Form Builder! This feature allows you to create and customize forms tailored to your specific needs, streamlining incident management and data collection processes. With the ability to logically group fields together, you can mix native Rootly fields with your own custom fields on a single form.

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Create Fully Custom Slack Forms Using Our New Form Builder

September 28, 2023

Others

Specify Public vs Internal Incident Titles on Your Rootly Status Pages

You can now create a "public title" for incidents you publish to your status page(s). This public title can be updated independently from the incident’s title used internally, both when posting the initial status page update from Slack, and at any time from the web portal. This way, you don’t need to worry about internal language or naming conventions from your incident titles being displayed to customers on your external status page.

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Specify Public vs Internal Incident Titles on Your Rootly Status Pages

September 21, 2023

Others

Integrate with Multiple Instances of Jira and Confluence

You can now set up multiple instances of Jira and/or Confluence in Rootly! When creating workflows that interact with these integrations, you'll be able to select which instance(s) you want to perform actions in using a simple dropdown menu.

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Integrate with Multiple Instances of Jira and Confluence

September 14, 2023

Others

Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

Our new User Lookup feature allows you configure workflows to auto-invite Jira Reporters and PagerDuty users to your incident Slack channel.

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Auto map any user from PagerDuty and Jira to Rootly incidents with new user lookup

September 7, 2023

Others

Customize Your Incident Overview Banner in Slack

We’ve just added another touch of configurability by allowing you to upload your own banner image in the Incident Overview pop-up in Slack.

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Customize Your Incident Overview Banner in Slack

August 31, 2023

Retrospectives

Improved Confluence Retrospective Templates

When an incident is resolved, Rootly automatically generates a Confluence page with all of the incident’s key information populated in a clean, easy-to-read template. We just gave our templates a refresh so they’re even easier on the eyes.

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 Improved Confluence Retrospective Templates

August 24, 2023

Others

Workflows Can Now Automatically Update Previously Posted Slack Messages

We’re adding another degree of control to workflows that post to Slack by allowing you to choose whether you want workflows to post a new Slack message or update a previous one.

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Workflows Can Now Automatically Update Previously Posted Slack Messages

August 17, 2023

Others

Automate Component Status Updates on Statuspage.io

We've made an exciting upgrade to our Statuspage.io integration: customers using Statuspage.io can now use Rootly to automatically update component statuses!

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Automate Component Status Updates on Statuspage.io
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