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How UNiDAYS replaced a decade of PagerDuty in two weeks and opened incident response to the wider business.
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How Canary built incident management from scratch on Rootly while its engineering team quadrupled.
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How Caribou saves 200+ engineering hours a year with Rootly.
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Why Capa replaced incident.io with Rootly.
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How Reactiv outgrew incident.io and moved to Rootly for real AI and on-call without the upsell.
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How Motive migrated from Opsgenie and achieved 99.99% reliability with Rootly.
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Changelog

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August 1, 2024

On-Call

🥸 Sync On-Call Schedules with Slack User Groups

You can now associate an On-Call schedule with a user group in Slack!

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🥸 Sync On-Call Schedules with Slack User Groups

July 25, 2024

Integrations

🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

Typing /rootly lookup will pull up a list of your 10 most recent active incidents, with the ability to filter by affected service!

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🕵️‍♀️ /rootly lookup: Find and Filter Recent Incidents in Slack

July 18, 2024

On-Call

👯‍♀️ On-Call Shadowing

Easily set up shadow schedules using our new "Shadows" feature!

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👯‍♀️ On-Call Shadowing

July 11, 2024

On-Call

🔌 Generic Webhook Alert Source

Intake alerts from any external source using generic webhooks!

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🔌 Generic Webhook Alert Source

July 4, 2024

Workflows

🔒 Lock Individual Workflows

We’ve introduced the ability to lock individual workflows, allowing teams an extra layer of control over their business critical workflows.

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🔒 Lock Individual Workflows

June 27, 2024

On-Call

🐦‍⬛ Round Robin Escalation Policies

With a Round Robin escalation policy, users can be assigned alerts sequentially instead of a single responder receiving all alerts for the policy during their on-call shift.

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🐦‍⬛ Round Robin Escalation Policies

June 20, 2024

On-Call

🚨 Alert Sources

Our new Alert Sources page makes it incredibly easy to view, create, and test alerts from a huge selection of sources including Sentry, Grafana, Datadog, Prometheus Alertmanager, and more from a beautifully simple user interface.

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🚨 Alert Sources

June 13, 2024

On-Call

🔔 Configurable On-Call Shift Reminders

You can configure shift reminders for the beginning and end of your on-call shifts. Choose how and when you'd like to be notified.

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🔔 Configurable On-Call Shift Reminders

June 6, 2024

Others

📄 Dynamic Forms

Dynamic Forms allow you to configure separate versions of your forms that apply under certain conditions.

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📄 Dynamic Forms

May 30, 2024

Users & Permissions

🔐 Granular Role-Based Access Control Settings for On-Call

Our Roles and Permissions settings make it easy to manage user permissions at a granular level through a simple UI or via your SSO/SCIM provider. If you’ve wondered if we bring this same level of control to Rootly On-Call, the answer is yes!

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🔐 Granular Role-Based Access Control Settings for On-Call

May 23, 2024

On-Call

✉️ Emails as an On-Call Alert Source

We’ve created the ability to use email as an alert source, so you can automatically page responders kick off incidents when an email is received at a certain email address.

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✉️ Emails as an On-Call Alert Source

May 16, 2024

On-Call

🗓️ View Multiple On-Call Schedules Together

You can now view multiple schedules at once in a layered calendar view from the On-Call Schedules page!

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🗓️ View Multiple On-Call Schedules Together
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