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Jul 16, 2026
The on-call widget, 24-hour time, and a new Alerts table.

The on-call widget, 24-hour time, and a new Alerts table.

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Jul 16, 2026
What Doom taught us about AI-assisted incident response

What Doom taught us about AI-assisted incident response

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Changelog

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June 6, 2024

Others

📄 Dynamic Forms

Dynamic Forms allow you to configure separate versions of your forms that apply under certain conditions.

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📄 Dynamic Forms

May 30, 2024

Users & Permissions

🔐 Granular Role-Based Access Control Settings for On-Call

Our Roles and Permissions settings make it easy to manage user permissions at a granular level through a simple UI or via your SSO/SCIM provider. If you’ve wondered if we bring this same level of control to Rootly On-Call, the answer is yes!

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🔐 Granular Role-Based Access Control Settings for On-Call

May 23, 2024

On-Call

✉️ Emails as an On-Call Alert Source

We’ve created the ability to use email as an alert source, so you can automatically page responders kick off incidents when an email is received at a certain email address.

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✉️ Emails as an On-Call Alert Source

May 16, 2024

On-Call

🗓️ View Multiple On-Call Schedules Together

You can now view multiple schedules at once in a layered calendar view from the On-Call Schedules page!

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🗓️ View Multiple On-Call Schedules Together

May 9, 2024

On-Call

🤝 Partial Shift Overrides in Rootly On-Call

With Rootly On-Call, you can set up overrides for any period of time, for any or all of your on-call shifts, with a couple clicks. Just head to On-Call Shifts, click “Create Override”, specify the time frame, and assign another teammate.

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🤝 Partial Shift Overrides in Rootly On-Call

May 2, 2024

On-Call

🏗️ Terraform + API Support for Rootly On-Call

We’ve enhanced our Terraform provider with new data sources to support Rootly On-Call, enabling engineering teams to manage their on-call schedules and escalation policies directly in code.

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🏗️ Terraform + API Support for Rootly On-Call

April 26, 2024

Integrations

🦉 Rootly x Thena Integration

Connecting Thena and Rootly allows users to create workflows to automatically create an incident in Rootly when a Thena request meets the criteria to be managed as an incident.

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🦉 Rootly x Thena Integration

April 19, 2024

Others

🎬 New Full Platform Tour on Rootly.com

We figured it was about time we caught you up with a fresh demo video of the entire product! Tune into our new product tour video to see a full walkthrough of Rootly, including our new On-Call and AI features.

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🎬 New Full Platform Tour on Rootly.com

April 11, 2024

Others

🔦 Drop-down Search in Escalation Policy Builder

When you create an escalation policy in Rootly, you can assign it to a service or team, and you can notify Slack channels and individuals within the same policy used to page the on-call schedule of your choice. All these alert recipients are found in easily searchable drop-downs.

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🔦 Drop-down Search in Escalation Policy Builder

April 4, 2024

Integrations

🦊 GitLab Integration

Our new GitLab integration allows users to monitor GitLab for code commits or changes and push them to Slack channels or use them as Pulses to automatically create incidents. You can also create and update GitLab issues directly from Rootly (even within Slack!).

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🦊 GitLab Integration

March 28, 2024

Others

Update Custom Incident Fields Using Workflows

The Workflow builder is a powerhouse of automation potential for Rootly users, allowing you to perform complex tasks on autopilot based on your chosen triggers and conditions. We’ve made these even more powerful by introducing the ability to use workflows to update custom fields in incidents.

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Update Custom Incident Fields Using Workflows

March 12, 2024

AI

🤖 Ask Rootly AI (+ More New AI Features!)

We’re excited to introduce a new set of AI features that make getting & sharing context in incidents easier than ever!

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🤖 Ask Rootly AI (+ More New AI Features!)
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