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Product
Changelog
Apr 3, 2026
Automatically sync incident fields from Catalog data.

Automatically sync incident fields from Catalog data.

Solutions
How Upstart uses Rootly to create an incident response system that grows with them.
How Achievers productized reliability on Microsoft Teams with Rootly AI.
How ROLLER scales globally while keeping a lean SRE team.
How Momentum minimizes the number of engineers on-call with Rootly AI.
How Motive achieves 99.99% reliability with Rootly.
How Clay uses Rootly to streamline incident management.
How Webflow uses Rootly to build a proactive reliability culture.
How Wealthsimple uses Rootly to create a culture of wellness and psychological safety for incident commanders.
How Lucidworks uses Rootly to create bespoke incident management for their distinct product offering.
How Rootly helps Replit make better business decisions after incidents.
KnowBe4 turns Incident Response into a repeatable, predictable system with Rootly.
Customers
Resources
Latest Blog
Apr 2, 2026
Rootly MCP goes GA: up to 95% less tokens

Rootly MCP goes GA: up to 95% less tokens

Pricing
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February 15, 2024

Others

🧠 Smart Defaults for Jira

Our Jira integration goes deeper than the other tools on the market. As we continue to evolve this crucial integration, it’s key that we keep ease of use at the forefront of our product philosophy—this is where Smart Defaults come in. They’re our recommended default settings that come enabled out of the box so you can start syncing with with Jira with minimal setup.

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🧠 Smart Defaults for Jira

February 9, 2024

Others

🔌 The Rootly Plugin for Zendesk

Our new Zendesk plugin is a must-have for customer support teams wanting to improve the customer experience during incidents.

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🔌 The Rootly Plugin for Zendesk

February 1, 2024

Retrospectives

🪄 Rootly Retrospectives

Rootly Retrospectives are configurable, customizable processes that allow you to define right-sized retrospectives based on severity, type, or teams involved in an incident.

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🪄 Rootly Retrospectives

January 26, 2024

Others

⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

Search and navigate across every part of the Rootly Web UI with a single keyboard command.

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⚡ Command Palette: Lightning Fast Navigation with a Single Keyboard Command

January 16, 2024

Others

Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform

Introducing: Rootly Terraformer—a CLI tool that auto-generate Terraform files (.tf) from your Rootly configurations. It’s installed directly through CLI via Homebrew.

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Rootly Terraformer: Seamlessly Bring Workflows From Rootly’s UI to Terraform

January 4, 2024

Others

Smart Defaults for Slack Configuration

We've simplified the process of setting up and maintaining your Slack integration with Smart Defaults: a set of easy-to-manage settings that can be configured right in the Integration page instead of requiring custom workflows!

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Smart Defaults for Slack Configuration

December 21, 2023

Others

Rootly Rewind: Celebrating 2023 With Our Amazing Customers!

When you log in to Rootly today, you’ll see a banner for your Rootly Rewind 2023. Our goal with Rootly Rewind is to give our customers the chance to look back at your incredible accomplishments this year. We’ve put together some stats for you to review, reflect, and celebrate as you look back on 2023.

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Rootly Rewind: Celebrating 2023 With Our Amazing Customers!

December 14, 2023

Workflows

Search and Filter Available Actions for Workflows

You can now jump to all actions for a specific integration using the new navigation bar on the left side, or use the search bar at the top to find actions using keywords!

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Search and Filter Available Actions for Workflows

December 7, 2023

Others

Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly

With our new timeline commenting feature, you can add important information and context to your incident’s timeline. Comments can be edited, formatted using markdown, converted into action items, and more!

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Incident Timeline Comments: Add Context and Move from Conversation to Action Seamlessly

November 30, 2023

Action Items

Introducing: Rootly x ClickUp! Our New Integration for Seamless Collaboration and Task-Tracking

We’re excited to introduce a brand new integration with ClickUp! ClickUp is a game-changing productivity tool that allows teams to centralize communications and tasks in one place, brainstorm ideas with Whiteboards, and draft plans together with collaborative Docs.

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Introducing: Rootly x ClickUp! Our New Integration for Seamless Collaboration and Task-Tracking

November 24, 2023

Others

The New and Improved Home Dashboard

We’ve redesigned the web dashboard in Rootly, introducing several thoughtful design elements and usability features to make it even better, simpler, and more intuitive to use!

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The New and Improved Home Dashboard

November 16, 2023

Others

Guided Onboarding Flow for New Rootly Users

We’re making the onboarding process even smoother with an in-product onboarding flow that walks new users through setting up Rootly with guided steps, explainer videos, and a pre-built Slack tutorial.

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Guided Onboarding Flow for New Rootly Users
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