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When more incident commanders are better
Strong Liang argues that complex, large-scale incidents need two or three lead roles in dedicated rotations, not one incident commander. Why and how it works.
Humans of Reliability · Page 7
Article
Working effectively with executives during an incident
Best practices for communicating with executives during an incident, who often first meet your team in the middle of one, and how to avoid surprises.
Article
We need to talk about the hero pattern among SREs
Why engineers tend to zoom in on one problem alone during an alert, what Hans Chung calls the solo hero pattern, and how SRE leaders can address it.
Article
How to build a successful on-call culture in 2024: tips, best practices
Good culture can make your team 30% more productive. But how do you cultivate it in the on-call context? Read what SRE leaders are recommending.
Article
How many SREs does your company need? Here’s how to decide
How many SREs does your company need? The core criteria to weigh, from reliability needs to the cost of SRE salaries, when sizing your SRE team.
Article
5 tips if you’re the 1st SRE hire by Instacart's first SRE
Best practices for “SRE pioneers” – meaning engineers who are the very first SREs hired at an organization.
Article
Podcast: Break Things on Purpose with Gremlin | building Rootly with JJ Tang
Our co-founder JJ reflects on building the fastest-growing incident management platform and the surprising learnings.
Article
Top 9 skills for SREs from ex-Instacart SRE
A list of the top nine SRE skills, from incident management, to cloud computing, to networking and beyond.
Article
Analyzing SRE job postings - from Amazon to Microsoft
An analysis of SRE job descriptions from 4 companies highlights what businesses actually expect SREs to do.
Article
Who needs site reliability engineers (SREs)?
Which companies need site reliability engineers? A look at why SREs matter and how employers and SREs can tell where the role delivers the most value.
Article
SRE complete resume writing guide
How to write an SRE resume that stands out: where to find sample SRE resumes and the best practices that help you set yourself apart from other applicants.
Article
SRE vs. platform engineering: the key differences, explained
An overview of the similarities and differences between Site Reliability Engineering and Platform Engineering, including from a career perspective.
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