Blog - Page 18
But It’s Not Our Fault! When Third-party Incidents Affect Your Service
Between cloud service providers, payment processors, content delivery networks, and more, chances are you rely on external systems to keep your product working. So what do you do when someone else's incident becomes your problem? It’s probably not realistic to completely eliminate third-party depend
Rootly Raises $12 Million Series A
Rootly has raised $12 million from Renegade Partners and Google Gradient Ventures, after helping teams manage more than 60,000 incidents.
Improve Visibility and Capture More Data with Triage Incidents
As new incidents emerge, there are often many unknowns about the size, severity, and cause of the problem. Sometimes it’s not clear if the problem is an incident at all. That’s where introducing a triage stage to your incident management process can help. In this post, we’ll look at the benefits of
Lessons from the CircleCI Security Incident
What SREs can learn from the CircleCI security incident of January 2023.
How Many SREs Does Your Company Need? Here’s How to Decide
Tips for deciding how many SREs your company should hire.
Automating Incident Response: Tips and Strategies for Modern SRE Teams
Discover the power of automating your incident response process in 2024. Learn how leveraging modern tools and AI can reduce your Mean Time to Resolution (MTTR) and minimize human error. This article breaks down actionable steps to help SRE teams of any scale improve reliability and efficiency.
The Rogers Outage of 2022: 3 Crucial Takeaways for SREs
Millions of Canadians offline. For SREs, the Rogers outage is a lesson in the importance of testing updates, building redundant infrastructure and having a crisis communications plan.
Monitoring Your Platform From Multiple Locations
SREs face multiple challenges while their platform becomes available in different locations on the globe. One step in overcoming them is building a solid monitoring system to enable that.
Incident Postmortems: Turning Failures into Actionable Insights (Template Included)
Cultivate a blameless culture and leverage automations to transform failures into learning opportunities. Discover how to implement effective retrospectives and download a free template to get started.
Why More Incidents Are Better
Totally preventing all incidents is not only unrealistic. It’s actually undesirable in some respects.
5 Tips If You’re the 1st SRE Hire by Instacart's First SRE
Best practices for “SRE pioneers” – meaning engineers who are the very first SREs hired at an organization.
How to Build an Effective Incident Response Team: Step-by-Step Guide
An effective incident response team requires carefully planned roles and continuous improvement. Learn about common pitfalls and best practices when structuring a performing response team.
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