Blog - Page 2

Borrowed gravity: words worth changing
Some words borrow a gravity they haven't earned, others shrink the job to its smallest piece. On "firefighting," "war room," "postmortem," and "AI SRE".

We pay engineers to cut our infra bill
Up to $25k for finding and shipping cost savings initiatives.

Your service catalog belongs in your incident response.
When an incident hits, context shouldn't be scattered. The Rootly x Cortex integration brings your service catalog into incident response, so every responder works from the same map.

Ankita Gandhi never stops at fixing the incident
The Glean SRE treats every alert as an invitation to improve the product, a habit that has shaped eight years of reliability work.

Our AI has never gotten an incident timeline wrong.
Brent Chapman argues that AI-written post-incident reviews quietly automate away the learning. We build the AI that drafts them.

Datadog vs PagerDuty vs Rootly: Who Owns the Incident After the Alert Fires?
Datadog detects, PagerDuty pages, and someone still has to run the incident. Which tool owns which stage, where the seams between them break, and which combination fits your stack.

Automated service catalogs for incident management: Ownership, dependencies, and runbooks in Rootly.
Learn how Rootly automates mapping services, owners, dependencies, and runbooks.

Why we got rid of our small-PR rule
Small PRs are great for humans, but not for AIs. Instead of focusing on diff size, we moved ot a risk-based model.

Do AI SRE Agents Actually Work? An Honest Capability Assessment
What AI SRE agents reliably do today, what they still get wrong, and how to evaluate a vendor claim without taking the demo at face value.

What broke when engineering went fully agent-based
Fragmentation compounds really fast when everyone ships with their own agenting workflow

AI changed the QA job, the skepticism stayed.
In a typical week, our team ships four or five features. Sometimes more. Testing all of them at that pace, with humans, isn't really realistic.

Best AI incident management platforms for 2026
A hype-free comparison of the best AI incident management platforms for 2026—what AI actually ships today and which tools do it best.
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