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May 16, 2024

On-Call

πŸ—“οΈ View Multiple On-Call Schedules Together

πŸ—“οΈ View Multiple On-Call Schedules Together

πŸ—“οΈ View Multiple On-Call Schedules Together

There are several ways our clean on-call scheduling UI makes it easy to manage and visualize your on-call schedules:
πŸ–ŒοΈ Color-coding by team member
πŸ—“οΈ View by day, week, or month
🌎 Switch between time zones with a dropdown
πŸ—‚οΈ Group schedules together in collapsible folders

Now, you can enjoy all of these options while viewing multiple schedules at once in a layered calendar view. Some use cases where this comes in handy:

  • Identify folks who may be on call for multiple schedules at the same time so you can better optimize your coverage
  • Stagger handoffs across schedules that interact with each other to avoid disrupting incident progress with multiple handoffs at once
  • Easily build shadowing schedules, pairing new responders with experienced responders on the same rotation

To organize and edit multiple schedules at once, head to On-Call > On-Call Schedules from the left side navigation menu and toggle View multiple Schedules to on. From there, you can use the checkbox on each schedule to add it to the calendar view.

Happy scheduling!

🌝 New & Improved

πŸ†• Upgraded Rootly Terraform Provider to v2.1.0 with added workflow task resources.
πŸ†• On-call shift reminders can now be configured so your on-call personnels are reminded in advance of their activity duty.
πŸ’… On-Call rotations can now be configured with unique active time range on a per day basis.
πŸ’… List Incidents API can now be used to filter for only private incidents.
πŸ› Fixed missing unit of measurement in Slack for workflows with a configured time delay.
πŸ› Fixed minor display issue on Incident Variable Explorer.

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πŸ‘―β€β™€οΈ On-Call Shadowing

πŸ”Œ Generic Webhook Alert Source

πŸ”’ Lock Individual Workflows

πŸ¦β€β¬› Round Robin Escalation Policies

🚨 Alert Sources

πŸ”” Configurable On-Call Shift Reminders

πŸͺ„ Dynamic Forms

πŸ” Granular Role-Based Access Control Settings for On-Call

βœ‰οΈ Emails as an On-Call Alert Source

πŸ—“οΈ View Multiple On-Call Schedules Together

🀝 Partial Shift Overrides in Rootly On-Call

πŸ—οΈ Terraform + API Support for Rootly On-Call

πŸ¦‰ Rootly x Thena Integration

🎬 New Full Platform Tour on Rootly.com

πŸ”¦ Drop-down Search in Escalation Policy Builder

🦊 GitLab Integration

Update Custom Incident Fields Using Workflows

πŸ€– Ask Rootly AI (+ More New AI Features!)

Rootly AI Editor: Fix Typos, Grammatical Errors, and Wordy Text Instantly

πŸ“Š Dashboard Sharing Permissions

✍️ Customize Your Wordbank for Automatic Incident Title Generation

🧠 Smart Defaults for Jira

πŸ”Œ The Rootly Plugin for Zendesk

πŸͺ„ Rootly Retrospectives

⚑ Command Palette: Lightning Fast Navigation with a Single Keyboard Command