Humans of Reliability

Humans of Reliability · Page 4

More human stories

  • Scientific Incident Management

    Clerk's Dan Slimmon on hypothesis-driven troubleshooting, why incidents are normal in complex systems, social skills in incident command, and near misses.

  • How AI broke serverless and what to do about it

    Vercel's Mariano Cocirio on why AI workloads strain traditional serverless, a hybrid server and serverless design, and reliability through global dense compute.

  • AI in production

    GitHub's Sean Goedecke on where he draws the line for LLMs in code, AI for debugging and incident response, and who can fix production when it breaks.

  • The domino effect of outages

    isDown.app founder Nuno Tomás on moving from engineering to entrepreneurship, honest incident communication, and reducing alert fatigue without hiding signals.

  • Serverless hides servers, not incidents

    Oak National Academy's Tristan Watson on observability culture, investigating serverless incidents, Slack as an operational interface, and OpenTelemetry.

  • When infrastructure as code becomes essential

    Masterpoint CEO Matt Gowie on a memorable infrastructure incident, when growing companies should adopt infrastructure as code, and OpenTofu versus Terraform.

  • Article

    On-call gift guide for the holidays

    Eggnog and mistletoe? Not this year! Celebrate your on-call heroes with thoughtful, fun, and practical gifts tailored to every stage of an incident lifecycle.

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